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Tracking hasn’t update in 15 days

Asked by Danna | 10/7/2020 9:42:16 AM

My tracking number is LZ335175782CN and it hasn’t updated in 15 days, do you know if the package is already in Mexico? I call my local post and they say it hasn’t updated.

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1 Answer(s)

Daisy 10/8/2020 7:59:28 PM

Hi Danna,

No, it's not in Mexico now. It was delivered by airline on Sep. 22 and takes about 30-60 days to have update showing it arrives in Mexico after it was delivered by airline. You'd better wait for more days to get update. If there is no update in two months, you need to contact the seller to get a solution as soon as possible.

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