Daisy 11/11/2020 6:06:56 AM

Hi Ria,

It was handed over to the carrier transport on October 10 and usually takes about 30-60 days to have update showing it arrives in UK after it was handed over to the carrier transport. You'd better wait for more days to get update. If there is no update in two months, you need to contact the seller to get a solution as soon as possible.

Flavia84 12/11/2020 8:51:14 AM

Hello my parcel LZ363511233CN has been two months with no updates , it says the item has left china , why is taking so long I never waited this long , I hope the parcel is not lost!! Please help

Daisy 12/13/2020 5:01:41 AM

Hi Flavia84,

It should be delayed due to some reason. You'd better wait for more days to get update. If it couldn't be delivered in this month. I suggest you contact the seller to refund you as soon as possible.

Flavia84 1/20/2021 6:29:29 AM

My parcel LZ363511233CN has been refunded! I just wanted to ask is there still a possibility that the parcel may turn up ?