Where was my package delivered

Asked by Connor_OG7 | 11/17/2025 2:41:52 AM

My tracking number is ZC51938530199 and its status has been delivered for 3 days but it hasn't arrived at my house, my house number is 91 Ashford road , is there any proof of delivery so i can try and retrieve my package from my neighbours if the delivery was mistaken for another house.

Thanks,

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1 Answer(s)

Daisy | 11/17/2025 9:15:48 PM Reply

Hi Connor_OG7,

If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller could open a case to the courier to investigate where it was delivered and who signed for it. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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