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Why has package not updated in 10 days

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My package AQ212362912CN
Left Hong Kong airport to USA. Tracking has not updated since Sept.09, 2022. Is my package lost or is it in the USA.

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4 Answer(s)

user
Hi troysready,

It should be at the US customs now. You'd better wait for more days to get update.

Number: AQ212362912CN
Package status: In transit
Country: China -> United States
2022-09-10 17:27 Depart from Hong Kong Airport and head to the United States
2022-09-08 16:14 Arrival Arrival at Hong Kong Processing Center
2022-09-08 02:22 Departure Leave Shenzhen and send to Hong Kong
2022-09-07 13:14 Arrival Arrive at Shenzhen Processing Center
2022-09-07 01:12 Nanchang City, [Industrial Park Investment Department] has been received and sent, the contractor: Zhu Anqi, Tel: 17717780024
2022-09-06 22:15 Leave Nanchang and send to Shenzhen
2022-09-06 18:39 Nanchang City, arrive in Nanchang City, Nanchang Processing Center
user
where is my package?
Tracking #: AQ219640607CN.
Tracking has not updated since 10/20/2022.
Please advise.

Thank you!!
user
Did not receive my order! Tracking # AQ217589140CN I made the order September 29 2022. I was told it would arrive around the 22 of October today is November 2 2022. I STILL HAVE NOT RECEIVED IT! I GAVE ADDRESS BELOW BEFORE,
My address is
Jill Kruger
PO Box 162
Randle Washington 98377 or
Jill Kruger
10205 Highway 12 #7
Randle Washington 98377
user
Hi Jill Kruger,

According to the tracking information, AQ217589140CN was delivered on October 30. If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Number: AQ217589140CN
Package status: Delivered (30 Days)
Country: China -> United States
2022-10-30 14:14 Delivered, delivered, delivered
2022-10-26 16:45 Post office delivery, Arrive at the post office for delivery, Arrive at the post office for delivery
2022-10-23 14:42 Arrive at the U.S. mail processing center, arrive at the U.S. mail processing center
2022-10-21 09:15 【Customs clearance completed】, Customs clearance completed, out of the warehouse
2022-10-16 11:05 The import customs keep it for inspection, arrive [Import customs keep it for inspection].
2022-10-12 17:12 Customs clearance is in progress, arrival at U.S. Customs, customs clearance is in progress
2022-10-09 16:50 Arrive at American Airport, Arrive at American Airport
2022-10-07 11:52 Leave the terminal, the airline departs, Departed from the airport, leave the departed from the terminal, the airline departs, Departed from the airport
2022-10-04 16:20 Terminal, Arrived at airline, Arrival terminal, Arrived at airline
2022-10-01 16:42 Leave Nanchang Transfer Center, Departed from post office, Leave Leave Nanchang Transfer Center, Departed from post office
2022-09-30 19:42 Nanchang transit center, Arrived to post office, arrived to post office
2022-09-30 18:24 Nanchang City, [Industrial Park Investment Department] has been received

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