If there is no tracking information, possible reasons are: 1. The sender just gave you a tracking number but hasn't shipped it. 2. It's just sent and need two or three days to have tracking information. 3. China Post doesn't provide tracking service for this kind of package. 4. Only the seller could track it in seller's platform.
You'd better contact the seller to confirm for the reason.
Placed an order for my product back on February 28th, shipped on March 15th, haven't received any update since the 18th of march, currently April 14th? Why has it taken almost a month and haven't received any status updates?
How can you say the order arrived when we haven't received anything and no one has contacted us to pick up the package? The tracking information shows it arrived and we received it, which is a lie. We haven't received anything and haven't received any contact either!
I want my money back, as it appears from your actions that you are scammers. YYD2387037741US Scooter Order No. LWT00068640 Placed on Nov 25,2025
E-bike YYD2387167220US Order No. JJ200002418 Placed on Nov 25,2025
If there is no tracking information, possible reasons are:
1. The sender just gave you a tracking number but hasn't shipped it.
2. It's just sent and need two or three days to have tracking information.
3. China Post doesn't provide tracking service for this kind of package.
4. Only the seller could track it in seller's platform.
You'd better contact the seller to confirm for the reason.