Why haven’t I received my package?

Asked by Erik Rahn | 1/5/2022 10:14:53 PM

Why doesn’t the tracking number exist? What is going on here?

You may get the answer from the following articles:

Why can't I track my China Post package?

Why Do I Receive A Package from China That I Didn't Order?

Why is my package stuck in transit for so long?

1 Answer(s)

Daisy | 1/5/2022 11:26:37 PM Reply

Hi Erik Rahn,

If there is no tracking information, possible reasons are:
1. The sender just gave you a tracking number but hasn't shipped it.
2. It's just sent and need two or three days to have tracking information.
3. China Post doesn't provide tracking service for this kind of package.
4. Only the seller could track it in seller's platform.

You'd better contact the seller to confirm for the reason.

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