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Why haven’t I received my package?

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Why doesn’t the tracking number exist? What is going on here?

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1 Answer(s)

user
Hi Erik Rahn,

If there is no tracking information, possible reasons are:
1. The sender just gave you a tracking number but hasn't shipped it.
2. It's just sent and need two or three days to have tracking information.
3. China Post doesn't provide tracking service for this kind of package.
4. Only the seller could track it in seller's platform.

You'd better contact the seller to confirm for the reason.

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