Hi MichaelVD,

They are sent by e-packet. e-packet is slow at present. It usually takes about 30-60 days to be delivered for most packages. There will be update when they arrive. You'd better wait for more days to get update.

my package tracking number lz768577100cn says departed by air whats that mean?

Hi tim,

It means it will leave China by air. It usually takes about 20-60 days to have update showing it arrives in Canada after airline start shipping. You'd better wait for more days to get update. If there is no update in two months, you need to contact the seller to get a solution as soon as possible.

Number: LZ768577100CN
Package status: In transit
Country: China -> Canada
2021-04-06 10:27 The airline departs
2021-04-06 09:02 Airlines receive it
2021-04-06 03:27 Beijing, has been handed over to the carrier transport
2021-04-05 18:38 Beijing, Leave the Beijing International Tianyu Processing Center, next stop, Beijing International Mail Exchange Station (via)
2021-04-05 14:32 Beijing, Beijing International Tianyu Processing Center has been exported straight seal
2021-04-04 11:57 Beijing, Arriving at Beijing Terminal (transit)
2021-04-04 09:49 Beijing, flight arrival
2021-04-04 09:33 Taiyuan City, leave The Shanxi Delivery Taiyuan Air Mail Exchange Station, the next stop , Beijing Terminal
2021-04-04 08:59 Taiyuan City, flights take off
2021-04-03 16:01 Taiyuan City, Arriving at The Taiyuan Air Mail Exchange Station in Shanxi
2021-04-02 18:23 Taiyuan City, leave taiyuan City Delivery Division International Marketing Center, the next stop (Taiyuan City)
2021-04-02 18:14 Taiyuan City, Taiyuan City Delivery Division International Marketing Center has been received