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Why is package taking so long

Asked by D. Patterson | 4/26/2021 10:49:35 PM

Hello, I asked why parcel EV965962104CN is taking so long to ship from China to the USA. Someone named Daisy responded that it can take up to 60 days, but didn't tell me why. This is unacceptable! How do I get the package to the original sender so that we can get a refund? Thank you.

1 Answer(s)

Daisy 5/6/2021 7:11:54 PM

Hi D. Patterson,

Once it's shipped, it couldn't be returned back. It's sent by e-packet. e-packet is slow at present. It usually takes about 20-40 days to reach the US after it was handed over to the carrier transport. There will be update when it arrives. You'd better wait for more days to get update.

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