Hi Annett Kuich,

It was delivered to Wentorf bei Hamburg 21465 on October 22. If you don't get it, you need to contact the seller to ask for the new tracking number in Germany. Then, use the number to check with your local post courier about the address they delivered to. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Order number: AT052361061CN
Package status: Successfully received (17 days)
Country: China -> Germany
2023-10-22 12:23 Wentorf bei Hamburg 21465, delivered【DE Wentorf bei Hamburg】
2023-10-22 07:06 Wentorf bei Hamburg 21465, out for delivery【DE Wentorf bei Hamburg】
2023-10-21 17:37 Wentorf bei Hamburg, De Wentorf bei Hamburg Wentorf bei Hamburg
2023-10-20 12:41 Wentorf bei Hamburg, Shipment Departure from the Processing Center [DE Wentorf bei Hamburg Wentorf bei Hamburg]
2023-10-19 17:24 Wentorf bei Hamburg, Destination Transfer【Wentorf bei Hamburg】
2023-10-17 13:09 Wentorf bei Hamburg, De Wentorf bei Hamburg Wentorf bei Hamburg
2023-10-15 16:23 FRA DISTRIBUTION CENTER, De Wentorf bei Hamburg
2023-10-14 02:24 FRA DISTRIBUTION CENTER, DE Wentorf bei Hamburg
2023-10-12 15:06 DE, Customs clearance in the destination country is completed【DE】
2023-10-10 15:28 FROM International Airport, arrive【FRA International Airport】
2023-10-08 11:12 HK International Airport, depart【HK International Airport】
2023-10-06 10:24 Dongguan City, Express Departure Processing Center [Dongguan City]
2023-10-06 09:45 Dongguan City, Express Arrival Processing Center【Dongguan City】
2023-10-06 08:16 Hong Kong, Shipment Arrival Processing Center [Hong Kong]
2023-10-05 17:45 Dongguan City, the mail leaves the International Business Department directly under the Dongguan International Company and is being sent to the Guangshang Center
2023-10-05 17:07 Dongguan City, the mail has been sorted in the [International Business Department directly under Dongguan International Company] and is ready to be sent
2023-10-05 17:00 Dongguan City, China Post has received mail

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