ZA00406838801 I do not have received my package, but it is delivered

Asked by Xabi | 6/24/2025 9:03:04 AM

Hello
I am waiting my package... And in the tracking it appears that it is delivered..but i do nto have the package ..
Can you help to me? this is the tracking number ZA00406838801

You may get the answer from the following articles:

Why can't I track my China Post package?

Why Do I Receive A Package from China That I Didn't Order?

How long does it take to ship via China Post?

1 Answer(s)

Daisy | 6/24/2025 11:26:44 PM Reply

Hi Xabi,

In this case, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller could open a case to China Post to investigate where it was delivered and who signed for it. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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