ZA02627748001 says delivered on 11/2/25 but have not received it

Asked by ssmith47042 | 11/5/2025 6:44:27 AM

According to China Post, says package was delivered on 11/2/25 but it is no where to be found. Please help. Thank you.

You may get the answer from the following articles:

Why can't I track my China Post package?

Why Do I Receive A Package from China That I Didn't Order?

How long does it take to ship via China Post?

1 Answer(s)

Daisy | 11/17/2025 9:51:37 PM Reply

Hi ssmith47042,

If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller could open a case to China Post to investigate where it was delivered and who signed for it. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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