Hi gorlova anna,

According to the tracking information, ZA06997365501 was delivered on July 21. If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller could open a case to China Post to investigate where it was delivered and who signed for it. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Tracking Number: ZA06997365501
Package Status: Successfully Signed for (20 days)
Country: China -> Poland
China Post:
2026-07-21 21:25 Delivered【Gdansk,80/320】, Delivered【PL Delivered【Gdansk, 8】
2026-07-19 16:54 Dispatching【Gdansk,80/320】, Outbound delivery【PL Dispatching【Gdansk】
2026-07-18 13:49 Departure from Processing Center【Gdansk,80/320】, Mail leaves the processing center [PL Departure from Proc]
2026-07-15 23:37 Arriyal at Processing Center【Gdansk,80/320】, The mail arrives at the processing center [PL Arriyal at [Processing]
2026-07-12 22:29 In Transit [Gdansk], Mail is in transit within the country
2026-07-09 19:51 Arrival at [PL], arrival
2026-07-06 11:49 In Transit [Shenzhen], the package is in transit within the country, Main line transfer
2026-07-04 22:47 Departure from [Shenzhen], departure
2026-07-03 18:47 Received by Carrier [Shenzhen], Carrier receives
2026-07-03 11:49 Customs Clearance Completed [Shenzhen], Export customs clearance completed [Customs Clearance Completed [Shenzhen]]
2026-07-02 23:02 Changsha, Mail leaves the processing center [Changsha]
2026-07-02 22:41 Changsha, The mail arrives at the processing center [Changsha]
2026-07-02 22:30 Changsha, Departing from the collection point [Changsha]
2026-07-02 18:33 Changsha 41010068, China Post has received the mail