How do I track a package from China?

First, you need to get the tracking number of the package. With the tracking number, you can track the location of the package at any time.

How to Track?

Step 1: Enter The Tracking Number

Step 2: Click The Tracking Button

Step 3: Check The Tracking Result

Where to get the tracking number?

If you placed an order from an online shop in China, you usually can find the tracking number from the order or package info pages in your account. If you couldn’t find it, you can contact the seller to ask for the number. If you send the package from China yourself, the staff of China Post will provide you with the tracking number at the time of you send it.

Then, you can track your package by filling in the tracking number from China Post Tracking Tool: https://www.chinapostaltracking.com/

If you couldn’t get any information or couldn’t understand it, you can ask your question for free here:
https://www.chinapostaltracking.com/qa/#ask

Questions and Answers

Where is my order?

I'm in Italy. My order says it's delivered, but I haven't received anything.. I need to know the courier and get the Italian tracking code. . Can you help me? China post tracking: ACM960226003CY.

0 Answer(s) | Asked by Tiziano Anichini | 8/19/2025 7:07:51 AM

SingPost Tracking no: RT189863943SG Item held at customer.. pls kindly assist

Dear Sir, i have returned my item to Aliexpress seller but item is now held at China customs. Can you assist to release and return item to seller?. Thanks. Sam

1 Answer(s) | Asked by samteocs | 8/12/2025 8:46:00 PM

Item stuck at Custom for a week (SIngPost Tracking: RT189863943SG)

Dear Sir, i have item held by custom in China. Please kindly assist.. Latest Status Information. 06/08/2025. 10:16. Held by Custom

0 Answer(s) | Asked by SAM TEO | 8/11/2025 8:31:12 AM

LR515679680NL

Dear China Post Tracking! We've called the numbers you provided, but unfortunately, no one picks up (0731-84021777), and the number 11185 only says to wait... Please provide the exact address where we can come. Please be reasonable..... letian chen. Room 2230, South Tower, China Railway Construction Yanghu Yipin, Yangh 410000, Changsha, Hunan Province, China Peoples Republic.. +86 136 7732 6178. [email protected]

1 Answer(s) | Asked by letian chen, Charyseyit | 8/8/2025 8:43:23 AM

tracking number LR515679680NL.

Dear China Post Tracking! Track: LR515679680NL. We have called the number you provided, but unfortunately no one picked up the phone. ( Changsha call 0731-84021777 (the contact number of the Mail Processing Center of Changsha Postal District Center, Hunan Province Postal Delivery Division), please provide the exact address where we can come. We are waiting for your response.. 陈乐田. 中国湖南省长沙市羊湖一品南塔2230室.. +86 136 7732 6178. [email protected].

1 Answer(s) | Asked by 陈乐田, Charyseyit | 8/7/2025 10:51:17 PM

Where is my order?!?

I'm in Italy. My order says it's delivered, but I haven't received anything. I need to know the courier and get the Italian tracking code. Can you help me?. China post tracking: ZA01051777001

2 Answer(s) | Asked by Loredana | 7/22/2025 2:26:02 AM

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