How do I track a package from China?
How to Track?
If you placed an order from an online shop in China, you usually can find the tracking number from the order or package info pages in your account. If you couldn’t find it, you can contact the seller to ask for the number. If you send the package from China yourself, the staff of China Post will provide you with the tracking number at the time of you send it.
Then, you can track your package by filling in the tracking number from China Post Tracking Tool: https://www.chinapostaltracking.com/
If you couldn’t get any information or couldn’t understand it, you can ask your question for free here:
https://www.chinapostaltracking.com/qa/#ask
Questions and Answers
Returned item, stuck in customs
Hi, I have this item that is stuck in customs:. LA001993838BG. In my post tracking, it states Record item customs information "(Inb) CHINA, Invoice missing 04.06.2026 - 10:06ч.". While here, it states . "2026-06-05 20:13 深圳市 51810349, 等待用户缴税". Not sure what to do - why is tax required. This is a package being returned to seller, however seller is unresponsive.
Non delivery of parcel
I have had notification that a parcel has been delivered. The ChinaPost tracking number was ZA06485638201. I never received a tracking number, or details, for a UK courier, so can't follow up to find out where the parcel is. Can you advise who the UK courier company was please?
Parcel not delivered
Can you tell me which courier company was used to deliver my parcel and what their local tracking number was. The China Post tracking number was ZA06514793201
PACKAGE NOT RECIEVED BUT SHOWING DELIVERED SUCCESFULLY
PACKAGE TRACKING SHOWING DELIVERED SUCCESSFULLY BUT PACKAGE WAS NEVER DELIVERED . CHINA POST TRACKING CODE: ZA06360181001. ORDER NUMBER: 1308461889350. PLEASE KINDLY SHOW EVIDENCE OF DELIVERY AND WHO IT WAS DELIVERED TO . . KINDLY REFUND OR REPLACED MY PACKAGE
Is there a new tracking number for Canada Post
My package UU859229798CN arrived in Canada on May 11. There are no updates since then, so I have no idea when it will arrive. I tried putting the tracking number in Canada Post tracking, and it said it wasn't a valid number. Is there a new tracking number now that it is in Canada?
status of package
what is the deliverly status of my package. troy built tb30 282cc, 30 inch 6speed premium neighborhoodriding lawnmower,order mumber 2937 china post tracking number ZC49615502099.
