How do I track a package from China?
How to Track?
If you placed an order from an online shop in China, you usually can find the tracking number from the order or package info pages in your account. If you couldn’t find it, you can contact the seller to ask for the number. If you send the package from China yourself, the staff of China Post will provide you with the tracking number at the time of you send it.
Then, you can track your package by filling in the tracking number from China Post Tracking Tool: https://www.chinapostaltracking.com/
If you couldn’t get any information or couldn’t understand it, you can ask your question for free here:
https://www.chinapostaltracking.com/qa/#ask
Questions and Answers
why cant i get a canada post tracking number with my china tracking number
so china tracking number is zs18164741399. it is here in my country canada where is a canada post tracking number???. please help ty
Unable to Access Detailed China Post Tracking History
Hello everyone,. I sent a letter from overseas (RR066836522ID), and I'm having trouble confirming its delivery.. The latest tracking timestamp is 2026年07月20日.. On the global tracking site, the status says "Item arrival at collection point for pick-up.". On the China Post English tracking page, it simply says "Shanghai City, Delivered.". I'd like to view the more detailed tracking history on the Chinese tracking page, but it requires an account. Unfortunately, I haven't been able to register because the registration process doesn't accept international phone numbers.. I apologize if I'm being overly cautious about whether my letter was received properly—I just want to make sure everything went smoothly.. Does anyone know of another way to view the full tracking records, or would someone with access be willing to help me check them?. Thank you very much, and sorry for the disturbance.
Delivery information
Chine Post Tracking : EW169752489FR. Last informations : 2026-06-13 18:13. 到达寄达地 - parcel is arrived at destination in China.. Can you give me more details about my package in China?. Thanks. Maryse Guiblain. .
"Item held at inward office of exchange" in Guangzhou for 24 days
Dear China Post EMS team.. Could you please assist with a package that left Australia on 9 June and arrived in Guangzhou on 14 June but is still listed as "Item held at inward office of exchange" since then. The Australia Post tracking number from Australia to China was LK275375705AU.. Thankyou for your assistance.
Returned item, stuck in customs
Hi, I have this item that is stuck in customs:. LA001993838BG. In my post tracking, it states Record item customs information "(Inb) CHINA, Invoice missing 04.06.2026 - 10:06ч.". While here, it states . "2026-06-05 20:13 深圳市 51810349, 等待用户缴税". Not sure what to do - why is tax required. This is a package being returned to seller, however seller is unresponsive.
Non delivery of parcel
I have had notification that a parcel has been delivered. The ChinaPost tracking number was ZA06485638201. I never received a tracking number, or details, for a UK courier, so can't follow up to find out where the parcel is. Can you advise who the UK courier company was please?
