Hi Tala,

It's shipped by Jiacheng International Logistics Co., Ltd. (佳成国际). Tracking information shows it's waiting for you to pick up now. You need to contact the seller to reflect the problem and ask which courier is in charge of delivering it to you and contact the courier to check where to pick up.

Tracking Number: JCB0005981739YQ
Package Status: In Transit (44 days)
Country: Unknown -> USA
JCEX:
2026-03-03 16:39 US, Cargo stored in partner transit warehouse, awaiting pickup
2026-03-03 13:47 US, Customs clearance completed, cargo release notice issued by customs
2026-03-03 09:45 US, Customs clearance in progress, documents under formal review by customs authority
2026-03-02 16:10 US, Customs started preliminary verification of cargo documents
2026-03-02 11:03 US, Cargo transferred to US customs supervised warehouse, awaiting customs inspection
2026-03-02 07:17 US, Flight arrived at US destination airport, cargo unloading initiated
2026-03-01 18:27 CN, Cargo loaded onto aircraft, flight departed from Hong Kong International Airport
2026-03-01 14:34 CN, Cargo transferred to Hong Kong Airport freight area, pre-loading security checked
2026-03-01 09:55 CN, Cargo arrived at Hong Kong port, completion of arrival registration
2026-02-28 21:30 CN, Cargo sorted at Shenzhen processing center, prepared for transfer to Hong Kong
2026-02-28 15:54 CN, Consignment received at Shenzhen transit point by logistics carrier