Can't track package

Asked by Irene Perez | 7/1/2020 1:51:28 PM

Hello,
My package has been stuck in the same location since May, 29 and every time I check the package there is still no update. The tracking number is UJ391265048CN. Could you please let me know what is going on? The package has not been found through USPS either.

Track Your Package

7 Answer(s)

Daisy 7/3/2020 5:38:32 PM

Hi Irene Perez,

It has been stuck at the US second processing center since May 29. To my experience, if it couldn't be delivered within a week after it's there, it will be returned back or still stuck there. This may be caused due to the address problem. You'd better contact the seller to reflect the problem and give you a solution as soon as possible.

Cgibson 7/20/2020 1:37:10 PM

My packaged has not moved since 06/28/20 tracking number UJ487871724CN. I know covid has been an issue please help.

Daisy 7/20/2020 10:10:56 PM

Hi Cgibson,

It has been stuck at the US second processing center since June 28. To my experience, if it couldn't be delivered within 10 days after it's there, it will be returned back or still stuck there. This may be caused due to the address problem. You'd better contact the seller to reflect the problem and give you a solution as soon as possible.

Number: UJ487871724CN
Package status: In transit
Country: China -> United States
2020-06-28 16:30, United States, to the United States secondary processing center.
2020-06-28 16:30, United States, arriving outside the transfer.
2020-06-25 05:47, New York, arrive at the place of arrival.
2020-06-25 05:47, New York, arrive at the Sitaprocess Center.
2020-06-13 20:42, Dongguan City, plans to hand over to the airline transport.
2020-06-12 19:31, Dongguan City, has been handed over to the airline transport.
2020-06-12 19:31, Dongguan City, has been handed over to the airline transport.
2020-06-12 18:59, Dongguan City, leave the Dongguan International Exchange Bureau and Exchange Station, the next stop "Dongguan International Exchange Bureau and Exchange Station"
2020-06-12 14:33, Dongguan City, "Dongguan International Exchange Bureau and exchange station" has been exported to the direct seal.
2020-06-11 20:43, Dongguan City, arrived at the Dongguan International Exchange Bureau and Exchange Station
2020-06-11 20:43, Dongguan City, leave the "package express bulk business back support class", the next stop "Dongguan International"
2020-06-11 20:21, Dongguan City, "package express bulk business department back stage support class" has received

Francis 7/24/2020 12:27:18 PM

My package was delivered to USps sitaprocess center I NY where it remains since 6-25-2020 Any suggestions as to how I can find out what's going on?

Daisy 7/26/2020 1:55:02 AM

Hi Francis,

What's the tracking number?

Nikki 7/29/2020 9:40:12 PM

Track
LY311255574CN

Daisy 7/31/2020 7:06:47 PM

Hi Nikki,

It was delivered by airline on July 6 and takes about 30-60 days to have update showing it arrives in the USA after it was delivered by airline. You'd better wait for more days to get update.

Number: LY311255574CN
Package status: In transit
Country: China -> United States
2020-07-06 18:54, The airline is shipping.
2020-06-29 21:59, Fuzhou City, has been handed over to the airline transport.
2020-06-29 16:46, Fuzhou City, leave the Fuzhou International Mail Processing Center, the next stop "Fujian Province International Mail Exchange Station" (via transfer)
2020-06-29 15:44, Fuzhou City, Fuzhou City International Mail Processing Center has been exported straight sealed.
2020-06-29 13:24, Fuzhou City, arrived at the Fuzhou International Mail Processing Center (via transfer)
2020-06-29 13:13, Putian City, leave the "Yutian City Post District Center" and next stop ,Fuzhou International Mail Processing Center
2020-06-29 10:08, Putian City, leave the "Yutian International Longqiao Business Department" and the next stop is the "Yutian City Post Area Center"
2020-06-29 09:43, Putian City, "Yutian International Longqiao Business Department" has received

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