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can't track package


Tracking number was issued on June 14 but no further tracking information is available. Says item may not have shipped yet. How do I find out if it was actually shipped? My tracking number is REDBX0000491243YQ

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3 Answer(s)

Hi Janeen Whelan,

Here is the tracking information available. It's sent by Redbox, you need to contact the courier to check it for you it it doesn't move for a long time.

Number: REDBX0000491243YQ
Package status: In transit
Country: China -> United States
2020-06-03 21:53, Shipment information sent to FedEx
2020-06-04 12:09, China, Shenzhen, Item outbound in sorting center.
2020-06-04 11:49, China, Shenzhen, Item inbound in sorting center.
2020-06-04 11:39, China, Shenzhen, Item accepted.
Track my package
Hi Alvin,

What's the courier for these packages? We don't find any tracking information for them.

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