Colis bloqué besoin d'un mail pour envoyer la facture
Asked by Loic THIMON |
0
Bonjour,
Sur le suivi de mon colis N°EW168370188FR, il m'est indiqué ça "Les formalités import/export de votre colis sont suspendues en raison d'une facture manquante. Nos services peuvent être amenés à vous contacter." depuis le 30 décembre 2025.
Je n'ai toujours pas été contactée. Comment faire ?
Pouvez-vous me donner votre mail pour que je vous envoie la facture svp?
Bien à vous
Sur le suivi de mon colis N°EW168370188FR, il m'est indiqué ça "Les formalités import/export de votre colis sont suspendues en raison d'une facture manquante. Nos services peuvent être amenés à vous contacter." depuis le 30 décembre 2025.
Je n'ai toujours pas été contactée. Comment faire ?
Pouvez-vous me donner votre mail pour que je vous envoie la facture svp?
Bien à vous
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1 Answer(s)
The customs has sent the notice to the receiver in China. The receiver needs to pay tax to the customs. The receiver can use WeChat to finish payment. Just search 'ems 邮件代理报关' from WeChat Mini Program（微信小程序). Then, click '缴纳税款' to finish payment.
Tracking Number: EW168370188FR
Package Status: In Transit (28 days)
Country: France -> China
China Post:
2026-01-04 10:41 Hefei City 23000018, waiting for users to pay taxes
2025-12-30 11:35 Hefei City 23000016, the email has left [Hefei International Exchange Bureau] and is being sent to the next stop.
2025-12-29 08:51 Hefei City 23000016, the mail arrived at [Hefei International Exchange Bureau]
2025-12-27 13:36 Hefei City 23000071, the mail has left [Hefei Shushan Mail Processing Center] and is being sent to the next stop.
2025-12-27 13:36 Hefei City 23000071, the mail arrived at [Hefei Shushan Mail Processing Center]
2025-12-26 23:25 Shanghai 20000073, the email has left [Shanghai Aviation Center] and is being sent to the next stop.
2025-12-26 11:42 Shanghai 20000073, the email arrived at [Shanghai Aviation Center]
2025-12-26 06:22 Shanghai 20120300, the email has left [Shanghai International Exchange Bureau] and is being sent to the next stop.
2025-12-26 06:21 Shanghai 20120300, the email arrived at [Shanghai International Exchange Bureau]
2025-12-23 12:31 Sent to carrier
2025-12-22 16:09 Leaving the Overseas Export and Exchange Bureau (not yet arriving at China Post)
2025-12-22 14:41 Arrive at the Overseas Export and Exchange Bureau
2025-12-20 10:46 【FR】Received
La Poste (Colissimo):
2025-12-30 14:13 CN, The import/export formalities of your package are suspended due to a missing invoice. Our services may contact you.
2025-12-29 09:45 CN, Import/export formalities are in progress on your package.
2025-12-25 20:07 CN, Your package continues its journey to its destination territory.
2025-12-22 16:09 EN, Your package is ready to leave its shipping territory. It will be handed over to the carrier for delivery.
2025-12-22 14:41 EN, Your package is in transit on our logistics platforms.
2025-12-20 18:10 EN, Your package is in transit on our logistics platforms.
2025-12-20 10:46 FR, Your Colissimo will soon be entrusted to us! It is being prepared by your sender.
2025-12-20 10:46 EN, Your package has been dropped off at a postal point.