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Confusion with judgement

Asked by Jane | 6/8/2020 1:26:08 AM

Hi Daisy... I had opened a dispute regarding my items which hasn't arrived and the buyer protection time is up. AliExpress has made a final judgement today stating this,
Since you didn't receive the package within the purchase protection days and both of you didn't reach any agreement, we will support you the refund request according to our rule.

Problems with the order Judgement from AE Invalid Reason
Purchase Protection is running out, but package is still in transit Valid -

Package Information
China Post Registered Air Mail RV382809308CN In Transit
Final resolution: Partial refund 735.00 INR

Reminder: Normally buyer will receive the refund in 3-20 business days.
So Is 735 the amount that they'll be refunding ? Because my confusion is that my full amount is 735.00 INR and the judgement says ' partial refund 735.00' or they'll deduct amount from 735.00
Thanking you

1 Answer(s)

Daisy 6/8/2020 6:30:15 AM

Hi Jane,

They will refund you 735.00 INR in 3-20 business days.

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