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confusion with package

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Hello. My package status says it has finnaly arrived in Canada? I’m not sure because when I check it says expired. Also what happens if you revive a refund but your order is in your country? Will it be delivered soon?

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1 Answer(s)

user
Hi Mary,

What's the tracking number?

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Confusion with judgement (1 reply)

Hi Daisy... I had opened a dispute regarding my items which hasn't arrived and the buyer protection time is up. AliExpress has made a final judgement today stating this,
Since you didn't receive the package within the purchase protection days and both of you didn't reach any agreement, we will support you the refund request according to our rule.

Problems with the order Judgement from AE Invalid Reason
Purchase Protection is running out, but package is still in transit Valid -

Package Information
China Post Registered Air Mail RV382809308CN In Transit
Final resolution: Partial refund 735.00 INR

Reminder: Normally buyer will receive the refund in 3-20 business days.
So Is 735 the amount that they'll be refunding ? Because my confusion is that my full amount is 735.00 INR and the judgement says ' partial refund 735.00' or they'll deduct amount from 735.00
Thanking you

confusion with package (1 reply)

Hello. My package status says it has finnaly arrived in Canada? I’m not sure because when I check it says expired. Also what happens if you revive a refund but your order is in your country? Will it be delivered soon?

Order delivery confusion (1 reply)

Hi, my tracking nr is RB017759016SG
it is supposed to be from China -> Aruba but is now being delivered in United Kingdom?? Do you know why is this :(

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