Delay

Asked by Sd12 | 4/2/2020 11:40:55 AM

EB714789018CN this is my parcel tracking number it has not moved from the Shanghai international departures since 15/3/2020 I was wondering if you could help me out. There has been no word on the delay and how long it could be in getting to me.??

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3 Answer(s)

Daisy 4/2/2020 10:26:25 PM

Hi Sd12,

It has left China and is in transit to Australia now. You can not know the exact situation when it's in the middle locations. It usually takes about 20-40 days to reach and there will be further update when it arrives.

Grandchildren02 6/15/2020 3:47:11 AM

LS319864443CN Can you tell me where my package is. I have tried to be patient. It says delivered by airline. I ordered something in April 18th and it was shipped rather quickly. I thought for sure I would have it by know.i even got notification from Usps that my package was getting ready to be released and that was on 05/06/20. Can you tell me where my package is.

Daisy 6/15/2020 6:45:47 PM

Hi Grandchildren02,

It was delivered by airline on May 10. It usually takes about 30-60 days to have update showing it arrives in the USA after it was delivered by airline. You'd better wait for more days to get update. If there is no update in two months, you need to contact the seller to get a solution as soon as possible.

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