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Held in Suzhou Customs since June 30

Asked by fivewillows | 8/12/2020 1:14:24 AM

Hello,
My tracking request resulted in:
 
2020-06-30 14:10
CHINA, SUZHOU, Held in Customs -> Your item is being held in Customs at 2:10 pm on June 30, 2020 in SUZHOU, CHINA.
 
How can I contact Suzhou Customs to resolve or understand the delay?
 
Thank you.

You may get the answer from the following articles:

13 Answer(s)

Daisy 8/12/2020 1:27:03 AM

Hi fivewillows,

The receiver needs to contact Suzhou customs to ask how to get it as soon as possible.

Suzhou customs' contact number: 0512-68298589 (Chinese language)

Angela 8/12/2020 3:24:22 PM

Hello
The below parcel has been with your customs office since July, 31. How do we get this released and delivered
EJ258912474AU
Angela

Daisy 8/13/2020 2:14:37 AM

Hi Angela,

It's released today by the customs.

Number: EJ258912474AU
Package status: In transit
Country: Australia -> China
Destination:
2020-08-13 16:33, Suzhou City, leave suzhou International Processing Center, next stop "Suzhou Transit Center" (via transfer)
2020-08-13 14:36, Suzhou City, import customs release.
2020-07-31 10:43, Suzhou City, import customs remains to be verified.
2020-07-31 07:53, Suzhou, sent to the import customs.
2020-07-30 20:50, Suzhou City, arrived at the Mail Processing Center of the Central Bureau of Suzhou Post District, Jiangsu Province (via transfer)
2020-07-30 17:00, Shanghai, leaving shanghai international terminal, next stop (Suzhou City, Jiangsu Province, Post District Central Bureau Mail Processing Center) (via transfer)
2020-07-23 23:56, Sydney, departure from The Overseas Export Swap Bureau (not yet arriving at China Post)
2020-07-23 23:10, Sydney, to the Offshore Export Swap Bureau.

Anna 8/21/2020 9:40:00 PM

I have a parcel held in Suzhou customs for several days. The number is EE003015110BD. I want the parcel to send back to the origin country. What should I do for that??

Daisy 8/22/2020 6:57:49 PM

Hi Anna,

You need to let the recipient in China contact Suzhou Customs to return it back.

Denise 10/23/2020 10:56:19 AM

I have this package RC719096375SG being held in the customs since 22nd October 2020 but I forgot to put the receiver’s phone number. What should I do?

Daisy 10/25/2020 10:58:17 PM

Hi Denise,

It's waiting for the receiver to pay for the tax now. The reiver has got the notice from the custom and needs to pay.

Number: RC719096375SG
Package status: In transit
Country: Singapore -> China
2020-10-22 14:40, Suzhou City, import customs retained for inspection.
2020-10-21 16:17, Suzhou City, taxable mail, pending payment by the recipient.
2020-10-21 15:34, Suzhou City, sent to the import customs.
2020-10-20 10:57, Suzhou City, leave Suzhou Transit Center, the next stop Suzhou International Processing Center (transit)
2020-10-20 07:58, Suzhou City, arrive at Suzhou Transit Center (transit)
2020-10-20 05:52, Shanghai, leave Shanghai International Terminal, next stop Suzhou Transit Center (transit)
2020-10-13 03:41, Singapore, Singapore has been exported directly.
2020-10-12 23:06, Singapore, Leaving The Overseas Export Swap Bureau (not yet arriving at China Post)
2020-10-12 23:06, Singapore, leave the Singapore Processing Center.

Held in suzhou customs 12/21/2020 9:56:39 PM

I sent parcel to receiver and the parcel is still being held by suzhou customs since 3th Dec . It has been 19 days.
Parcel number is ET148907525AU
Also i called suzhou customs many times and they never receive my call.
Also i asked receiver to call suzhou customs and also they did not receive a call.
Please let me know what is going on

Tony 2/9/2021 6:10:00 AM

Hello Daisy, my package coming from the US is being held at Suzhou City customs, but I live in Wuxi. I received a couple documents in the mail, but unsure how to get my package here in Wuxi. Why is it being held? Can I do to get it?

Tony 2/9/2021 6:11:59 AM

Hello Daisy, my package coming from the US is being held at Suzhou City customs, but I live in Wuxi. I received a couple documents in the mail, but unsure how to get my package here in Wuxi. Why is it being held? Can I do to get it?
USPS tracking number: CH123329251US
Order number: SZ20080705314

Daisy 2/14/2021 7:57:18 PM

Hi Tony,

It's waiting the recipient to declare to the customs now. You need to contact the receiver to declare.

Number: CH123329251US
Package status: In transit
Country: United States -> China
2021-02-01 16:13 Suzhou City, pending the recipient to declare to the customs
2021-02-01 11:50 Suzhou City, Customs has been released
2021-01-30 11:04 Suzhou City, import customs retained for inspection
2021-01-30 09:03 Suzhou City, sent to the import customs
2021-01-29 22:52 Suzhou City, leaving the Suzhou Post District Central Bureau Mail Processing Center, Jiangsu Province, the next stop, Suzhou International Processing Center (transfer)
2021-01-29 20:40 Suzhou City, arrived at the "Suzhou Post District Central Bureau Mail Processing Center" (transfer)
2021-01-29 16:50 Shanghai, leave the Shanghai International Terminal, the next stop of the "Suzhou Post District Central Bureau Mail Processing Center" (transfer)
2021-01-24 06:45 San Francisco, San Francisco has been exported straight
2021-01-23 22:43 San Francisco, Leaving The Overseas Export Swap Bureau (not yet arriving at China Post)
2021-01-23 22:43 San Francisco, leave the San Francisco Processing Center
2021-01-23 22:41 San Francisco, to the Overseas Export Swap Bureau
2021-01-19 16:51 United States, United States has been received

sopdes 4/13/2021 10:35:00 AM

Tracking Number: CJ460331164US My package has been held in customs since March 29. Can you find a reason for this?

Daisy 4/14/2021 4:26:26 AM

Hi sopdes,

It's waiting the receiver to pay for the tax now:

Number: CJ460331164US
Package status: In transit
Country: United States -> China
2021-03-30 14:18 Suzhou City, taxable mail, to be paid by the recipient
2021-03-29 16:16 Suzhou City, import customs remain to be verified
2021-03-28 06:51 Suzhou City, leave the Suzhou Post District Central Bureau Mail Processing Center, Jiangsu Province, the next stop Suzhou International Mail Processing Center (via)
2021-03-27 20:44 Suzhou City, Arriving at the Mail Processing Center of the Central Bureau of Suzhou Post District, Jiangsu Province (via)
2021-03-27 18:17 Shanghai, leave the Shanghai International Mail Processing Center, next stop, Suzhou Post District Central Bureau Mail Processing Center, Jiangsu Province (via)
2021-03-17 22:01 New York, New York has been exported straight
2021-03-17 14:44 New York, Leaving the Foreign Export Swap Bureau (not yet arriving at China Post)
2021-03-17 14:44 New York, leave the New York Processing Center
2021-03-17 14:43 New York, arrived at the Foreign Export Swap Bureau
2021-03-13 18:28 United States, United States of America has received

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