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Held in Suzhou Customs since June 30

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Hello,
My tracking request resulted in:
 
2020-06-30 14:10
CHINA, SUZHOU, Held in Customs -> Your item is being held in Customs at 2:10 pm on June 30, 2020 in SUZHOU, CHINA.
 
How can I contact Suzhou Customs to resolve or understand the delay?
 
Thank you.

13 Answer(s)

Hi fivewillows,

The receiver needs to contact Suzhou customs to ask how to get it as soon as possible.

Suzhou customs' contact number: 0512-68298589 (Chinese language)
Hello
The below parcel has been with your customs office since July, 31. How do we get this released and delivered
EJ258912474AU
Angela
Hi Angela,

It's released today by the customs.

Number: EJ258912474AU
Package status: In transit
Country: Australia -> China
Destination:
2020-08-13 16:33, Suzhou City, leave suzhou International Processing Center, next stop "Suzhou Transit Center" (via transfer)
2020-08-13 14:36, Suzhou City, import customs release.
2020-07-31 10:43, Suzhou City, import customs remains to be verified.
2020-07-31 07:53, Suzhou, sent to the import customs.
2020-07-30 20:50, Suzhou City, arrived at the Mail Processing Center of the Central Bureau of Suzhou Post District, Jiangsu Province (via transfer)
2020-07-30 17:00, Shanghai, leaving shanghai international terminal, next stop (Suzhou City, Jiangsu Province, Post District Central Bureau Mail Processing Center) (via transfer)
2020-07-23 23:56, Sydney, departure from The Overseas Export Swap Bureau (not yet arriving at China Post)
2020-07-23 23:10, Sydney, to the Offshore Export Swap Bureau.
I have a parcel held in Suzhou customs for several days. The number is EE003015110BD. I want the parcel to send back to the origin country. What should I do for that??
Hi Anna,

You need to let the recipient in China contact Suzhou Customs to return it back.
I have this package RC719096375SG being held in the customs since 22nd October 2020 but I forgot to put the receiver’s phone number. What should I do?
Hi Denise,

It's waiting for the receiver to pay for the tax now. The reiver has got the notice from the custom and needs to pay.

Number: RC719096375SG
Package status: In transit
Country: Singapore -> China
2020-10-22 14:40, Suzhou City, import customs retained for inspection.
2020-10-21 16:17, Suzhou City, taxable mail, pending payment by the recipient.
2020-10-21 15:34, Suzhou City, sent to the import customs.
2020-10-20 10:57, Suzhou City, leave Suzhou Transit Center, the next stop Suzhou International Processing Center (transit)
2020-10-20 07:58, Suzhou City, arrive at Suzhou Transit Center (transit)
2020-10-20 05:52, Shanghai, leave Shanghai International Terminal, next stop Suzhou Transit Center (transit)
2020-10-13 03:41, Singapore, Singapore has been exported directly.
2020-10-12 23:06, Singapore, Leaving The Overseas Export Swap Bureau (not yet arriving at China Post)
2020-10-12 23:06, Singapore, leave the Singapore Processing Center.
I sent parcel to receiver and the parcel is still being held by suzhou customs since 3th Dec . It has been 19 days.
Parcel number is ET148907525AU
Also i called suzhou customs many times and they never receive my call.
Also i asked receiver to call suzhou customs and also they did not receive a call.
Please let me know what is going on
Hello Daisy, my package coming from the US is being held at Suzhou City customs, but I live in Wuxi. I received a couple documents in the mail, but unsure how to get my package here in Wuxi. Why is it being held? Can I do to get it?
Hello Daisy, my package coming from the US is being held at Suzhou City customs, but I live in Wuxi. I received a couple documents in the mail, but unsure how to get my package here in Wuxi. Why is it being held? Can I do to get it?
USPS tracking number: CH123329251US
Order number: SZ20080705314
Hi Tony,

It's waiting the recipient to declare to the customs now. You need to contact the receiver to declare.

Number: CH123329251US
Package status: In transit
Country: United States -> China
2021-02-01 16:13 Suzhou City, pending the recipient to declare to the customs
2021-02-01 11:50 Suzhou City, Customs has been released
2021-01-30 11:04 Suzhou City, import customs retained for inspection
2021-01-30 09:03 Suzhou City, sent to the import customs
2021-01-29 22:52 Suzhou City, leaving the Suzhou Post District Central Bureau Mail Processing Center, Jiangsu Province, the next stop, Suzhou International Processing Center (transfer)
2021-01-29 20:40 Suzhou City, arrived at the "Suzhou Post District Central Bureau Mail Processing Center" (transfer)
2021-01-29 16:50 Shanghai, leave the Shanghai International Terminal, the next stop of the "Suzhou Post District Central Bureau Mail Processing Center" (transfer)
2021-01-24 06:45 San Francisco, San Francisco has been exported straight
2021-01-23 22:43 San Francisco, Leaving The Overseas Export Swap Bureau (not yet arriving at China Post)
2021-01-23 22:43 San Francisco, leave the San Francisco Processing Center
2021-01-23 22:41 San Francisco, to the Overseas Export Swap Bureau
2021-01-19 16:51 United States, United States has been received
Tracking Number: CJ460331164US My package has been held in customs since March 29. Can you find a reason for this?
Hi sopdes,

It's waiting the receiver to pay for the tax now:

Number: CJ460331164US
Package status: In transit
Country: United States -> China
2021-03-30 14:18 Suzhou City, taxable mail, to be paid by the recipient
2021-03-29 16:16 Suzhou City, import customs remain to be verified
2021-03-28 06:51 Suzhou City, leave the Suzhou Post District Central Bureau Mail Processing Center, Jiangsu Province, the next stop Suzhou International Mail Processing Center (via)
2021-03-27 20:44 Suzhou City, Arriving at the Mail Processing Center of the Central Bureau of Suzhou Post District, Jiangsu Province (via)
2021-03-27 18:17 Shanghai, leave the Shanghai International Mail Processing Center, next stop, Suzhou Post District Central Bureau Mail Processing Center, Jiangsu Province (via)
2021-03-17 22:01 New York, New York has been exported straight
2021-03-17 14:44 New York, Leaving the Foreign Export Swap Bureau (not yet arriving at China Post)
2021-03-17 14:44 New York, leave the New York Processing Center
2021-03-17 14:43 New York, arrived at the Foreign Export Swap Bureau
2021-03-13 18:28 United States, United States of America has received

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