China Post: 86 10 11185 EMS: 86 10 11183

Is being held in customs

|

Hello Daisy,
“USPS CH138428777US, Held in Customs 07/17/2021 10:11am SUZHOU CHINA”. How to get this released ASAP? Should the recipient call Suzhou Customs directly? What’s their contact number? Many thanks!

You may get the answer from the following articles:

3 Answer(s)

user
Hi Ellen,

It's waiting for the receiver in China to pay the tax to the customs now. You'd better contact the receiver in China to ask if he has received the notice from the customs. If no, let him check through authorized tax collection system (http://int.ems.com.cn/mailtax) to check and pay.
user
Hello, could you help me know where exactly my package is? I know they are in customs, but I have not received any information updates and the receiver in China said that they cannot help me with anything. These are the tracking codes, RX110103118JP and RX110610914JP. Thank you in advance.
user
Hello Daisy,
I have a $300 dress return that is being held in customs and it's been well over a month and the package hasn't moved in weeks. I tried to call cusoms in Bejing, but nothing in English and I can't find a way to resolve. Can you please help me on what I should do? I don't think the receive will help me out with any favors.
Return tracking info: LH167553785US

Related Questions

RN014958579GB held in customs (3 replies)

Thank you for advising parcel referenced RN014958579GB is currently held by customs. As suggested, I contacted the seller but they refuse to acknowledge or assist. They simply state that they are not responsible if the parcel is lost or held by Customs and I will only be offered a refund if they receive it. Please advise what I can do to resolve this.

Package held in customs. What can I do? (0 reply)

Any help is appreciated. My package with tracking CH214207080US has been held in customs since the 29th and hasn't moved. Is there an issue or is it just a waiting period for the customs to clear? It is an item being sent back to the company for repair. Have asked the recipient and they have not been contacted by customs.

Why is my package held in customs and how to get it? (1 reply)

Hello! My EMS package EE044065495RU
is held at the customs in Guangzhou City (import customs retained for inspection). The recipient has contacted the customs but they haven't provided any information about how to get the package. What can be done for this package to be released? Thank you for your help.

Held in customs (1 reply)
Held by customs (1 reply)
Held in customs (1 reply)

Answer This Question

You are not allowed to post or reply questions at present. Thank you for your cooperation.
Thank you!Your answer has been posted successfully!