Delivery delay

Asked by Vikitora | 8/1/2019 1:09:20 PM

Hello , I ship about 50 parcels to Iran every month. This time some of them haven't arrived yet and I am really concern about that. Would you please check if there is any problem?
My tracking codes are :

Track Your Package

7 Answer(s)

Daisy 8/1/2019 7:39:26 PM

Hi Vikitora,

These three packages couldn't pass the check for many times and will be checked again or sent back to you later. You need to track them later to see if they could leave China successfully.

Vikitora 8/2/2019 12:11:08 AM

Ok where is the problem?? They are just a simple shoes! Why they cant pass the check?? I will lose a lot of money if they cant ship out because I have many of them to ship yet

Daisy 8/2/2019 7:02:54 AM

If they are shoes, they will pass the check finally.

Shaunv 10/11/2019 5:03:29 PM

My tracking number is : UT237097475CN

I ordered this item on September 22nd, it was shipped the next day and there were 2 tracking updates. Last update on September 23rd said it was headed for dongguan airport and I have not got an update since.

I'm wondering what's going on???

Daisy 10/11/2019 9:09:46 PM

Hi Shaunv,

It's sent by using China Post Ordinary Small Packet Plus which is a cheap service of China Post. China Post doesn't provide tracking service for it after it moves for some stations in China. So, you can't get more update after Sep.23. It usually takes about 40-60 days to be delivered. If you couldn't get it in time, contact the seller to give you a solution.

Vishal 11/27/2019 7:26:04 AM

Hi Team,
I ordered a product online which was shipped using package no RV208862188CN. There was an update for the shipment for 2 weeks and then suddenly no updates after that. Kindly let me know where is my package.

Maj73 12/16/2019 10:35:28 PM

hallo, I have 2 shippment which are in transit since Nov and no update since then can you check what's the issue??


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