Delivered - not received - Q & A | China Postal Tracking

Delivered - not received

Asked by EC | 10/20/2020 11:22:19 AM

My package says delivered but has not been received. Here is the tracking information: AS447597349CN. Please advise on next steps.

Thank you.

You may get the answer from the following articles:

Why can't I track my China Post package?

Why Do I Receive A Package from China That I Didn't Order?

How long does it take to ship via China Post?

3 Answer(s)

Daisy | 10/21/2020 10:25:41 PM Reply

Hi EC,

It may be delivered to some other place. You need to contact the seller to give you a solution as soon as possible. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back.

Nancy | 12/4/2020 7:33:07 PM Reply

Tracking SYRM109805601 it says delivered but not received. Please advice where it is. Thank yous.

Daisy | 12/7/2020 3:05:10 AM Reply

Hi Nancy,

It's sent by Sun You Express. You need to contact the seller to check where it was delivered to. The seller should give you a solution if you don't receive it.

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