Delivered to the wrong place

Asked by DiscHillary | 6/15/2020 1:12:55 PM

Hello,

My package says it was delivered today but I never really it. It also says it was delivered to PALO CEDRO, CA 96073, I live in Porter Ranch Los Angeles 91326. I need to know why my package was delivered incorrect. I have proof my address was correctly submitted on my order. My tracking number is UJ342799647CN. Please help my contact the seller to figure this out. I need to know why and where my package is. If I cannot retrieve it. I need a refund ASAP.

Thank you.

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1 Answer(s)

Daisy 6/16/2020 10:10:51 PM

Hi DiscHillary,

You need to contact the seller to ask if the tracking number is right. The seller may give you a tracking number of another customer. If the number is right, he may filled the address by mistake. If all are right, you need to contact USPS to reflect the problem and check it for you as soon as possible. You can also ask for retund directly from the seller as it's not delivered to your address.

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