MY ITEM WENT TO WRONG PLACE.

Asked by HYUN JONG LEE | 9/3/2020 4:08:09 AM

HI,
I ordered some item on DHgate.
My tracking no is LZ206527609CN.
My address Unit 203d, 26 point st, pyrmont, NSW 2009.
But my item went to Vic. I went to wrong place.
How can i fix this?

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1 Answer(s)

Daisy 9/6/2020 8:01:58 PM

Hi HYUN JONG LEE,

If it's not delivered to your address, you need to contact the seller to ask if the tracking number is right. The seller may give you a tracking number of another customer. If the number is right, he may filled the address by mistake. If all are right, you need to contact Australia Post to reflect the problem and check it for you as soon as possible. The seller should give you a solution at last if you couldn't get it.

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