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DHGate Package stuck in Guangzhou City

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I have a parcel that has not been updated since 5/4/2020. How can I find out what is going on with it?

2020-05-04 05:29:00 Guangzhou CityAirline transportation
2020-05-04 03:18:00 Guangzhou CityLeave [Guangzhou International Center], the next stop [Guangzhou International Exchange Station]
2020-05-03 15:45:00 Guangzhou City【Guangzhou International Center】 Direct export seal
2020-05-03 15:45:00 Guangzhou City【Guangzhou International Center】 Return, remarks: security inspection returns
2020-05-03 15:45:00 Origin Post is Preparing Shipment -> We have received notice that the originating post is preparing to dispatch this mail piece.
2020-05-03 15:45:00 CHINAGUANGZHOU EMSProcessed Through Facility
2020-05-02 11:05:00 Guangzhou CityAirline transportation
2020-05-02 03:14:00 Guangzhou City【Guangzhou International Center】 Direct export seal
2020-05-02 03:14:00 Guangzhou City【Guangzhou International Center】 Return, remarks: security inspection returns
2020-05-02 03:14:00 Origin Post is Preparing Shipment
2020-05-02 03:14:00 CHINAGUANGZHOU EMSProcessed Through Facility
2020-04-30 06:11:00 Guangzhou CityAirline transportation
2020-04-29 15:07:00 CHINAGUANGZHOU EMSProcessed Through Facility
2020-04-29 15:07:00 Guangzhou City【Guangzhou International Center】 Direct export seal
2020-04-29 15:07:00 Origin Post is Preparing Shipment
2020-04-28 23:54:00 Guangzhou CityArrive 【Guangzhou International Center】
2020-04-28 21:39:00 Guangzhou CityLeave [International Express Dongshan Lan Investment Department], the next stop [Guangzhou International Center]

7 Answer(s)

user
Hi TheBeachBoy,

It didn't pass the check on May 3 and returned. It was delivered to air transport on May 4 again. I should have left China and is en route to your country now. There will be update when it arrives in your country.
user
Hi Daisy.

Thank you for replying. Just to clarify you said
--"It didn't pass the check on May 3 and returned. It was delivered to air transport on May 4 again. I should have left China and is en route to your country now. There will be update when it arrives in your country."--
Does that mean it was returned to the seller from DHGate and then back to Guangzhou CityAirline transportation? And it's been 15 days since the last update on 5/4/2020 so shouldn't there have been any type of update by now? Thank you again daisy :)
user
Hi TheBeachBoy,

There will be update when it arrives in your country after it was delivered to air transport.
user
Hi daisy. It has now been 52 days without an update on my DHGate package.
user
LY196163368CN
user
Now I have 2 packages stuck at this same location. Both just state: Guangzhou, has been delivered to the airline transport
user
Beachboy did you ever receive your packages?

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