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Didn’t get package

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Got a message stating my order ZP05812562201 was delivered but when I went to check there was no package. I don’t receive any updates about package for over 3 weeks.

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1 Answer(s)

user
Hi Keedra allen,

According to the tracking information, ZP05812562201 was delivered on October 16. If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller could open a case to China Post to investigate where it was delivered and who signed for it. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Tracking Number: ZP05812562201
Package Status: Successfully Received (22 days)
Country: China -> United States
China Post:
2025-10-16 12:09 Already delivered
2025-10-16 06:10 Delivery at home
2025-10-16 02:37 The express arrives at the delivery point
2025-10-15 17:48 Destination transfer
2025-10-15 17:19 Shipment leaves processing center
2025-10-15 16:38 Express shipment arrives at processing center
2025-10-15 13:44 Shipment leaves processing center
2025-10-14 15:42 Destination transfer
2025-09-30 16:26 LAX, customs clearance in destination country completed [LAX]
2025-09-29 10:41 LAX, arrival
2025-09-28 09:58 Shanghai, departure
2025-09-27 16:55 Shanghai, export customs clearance completed [Shanghai]
2025-09-26 11:13 Hangzhou, the express shipment leaves the processing center [Hangzhou]
2025-09-25 12:47 Hangzhou, express shipment arrives at processing center [Hangzhou]
2025-09-24 17:28 Hangzhou 31130007, the email left [Hangzhou Lin'an Chengguan Linglong Distribution Point] and is being sent to the next stop.
2025-09-24 17:24 Hangzhou 31130050, the email left [Hangzhou Lin'an Jinbei Foreign Investment Department] and is being sent to [Hangzhou International]
2025-09-24 17:21 Hangzhou 31130050, the mail has been sorted at [Hangzhou Lin'an Jinbei Foreign Investment Department] and is ready to be sent out
2025-09-24 15:35 Hangzhou 31130050, China Post has received the mail

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