Didn't receive my package

Asked by Charlotte Zhao | 10/10/2022 11:27:51 AM

Hi!
I didn't receive my package. I check the information on amazon and it shows that the package was delivered on Sep 26th, but I didn't receive any phone call or message on that day. Could you please check where is my package now?

Thank you,
Yuetong Zhao

You may get the answer from the following articles:

Why Do I Receive A Package from China That I Didn't Order?

Why is my package stuck in transit for so long?

How do I track a package from China?

1 Answer(s)

Daisy | 10/13/2022 2:13:36 AM Reply

Hi Charlotte Zhao,

In normal, if it's delivered but you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. If the seller doesn't reply you, try to contact amazon to get refund or your bank or visa company to ask for a charge back.

Related Questions

Where was my package delivered??? (3 replies)

My package says delivered in tracking app. but i didnt receive it, suspicion i got track& trace code from seller thats belonging to parcel to other person. Can you please tell me where/ to who package with tr&trace LT253507611NL was delivered. I live in Rotterdam/NL and i didnt receive it for sure.

my package didnt came (1 reply)

Im writting you because my package didnt came.
And contact is china post.
Do you have any answer for me why i didnt get the package?
i buy the package on amazon.

My id: 655224789
Juš Dolničar

Thanks for answering my questions

The package didnt arrived but when i track it it says it was delivered (1 reply)

I want more information which carrier is delivered the package and who is signed the delivery because i didnt receive it. tracking number is MT500000460252EX .

I didnt recive my package HLTD000090098YQ (2 replies)

PTYF1000155172 parcel delivery (2 replies)

Package didnt arrived (2 replies)

Lost package (1 reply)

it has been about 5 months now (1 reply)