EW168545715FR - Package in transit but blocked - Q & A

EW168545715FR - Package in transit but blocked

Asked by OUVRAY | 1/13/2026 1:38:02 AM

My package (EW168545715FR) seems to be blocked for this reason : "I need to submit customs declaration materials" (需提交货物报关材料或办理退运手续).
What am I suppose to do ? Do I have to send you a document ? If so, wich email adress should I contact ?
Thank you for your help.
Matthieu OUVRAY

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