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Facture manquante pour l'envoi international laposte.fr Colis EW167160700FR

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Bonjour,
le transit de mon colis est bloqué pour manque de facture d'achat.
Il s'agit d'un retour de marchandise chez un vendeur Alibaba.
Comment puis je vous transmettre cette facture d'achat ?

1 Answer(s)

user
Hi Stephane Ferracci,

You need to submit the invoice to the receiver in China and let the receiver to submit it to the customs.

Number: EW167160700FR
Package status: In transit
Country: France -> China
Destination:
2025-11-18 15:11 Shenzhen 51810349, waiting for the recipient to submit declaration materials to the customs, [Shenzhen International Customs Broker], Tel: 0755-26755971
2025-11-18 15:08 Shenzhen 51805300, the email left [Shenzhen International Exchange Bureau, Guangdong Province] and is being sent to the next stop.
2025-11-18 09:42 Shenzhen 51805300, the mail arrived at [Shenzhen International Exchange Bureau, Guangdong Province]
2025-11-18 04:10 Guangzhou 51040034, the email has left [Guangzhou International Exchange Bureau] and is being sent to the next stop.
2025-11-18 04:10 Guangzhou 51040034, the mail arrived at [Guangzhou International Exchange Bureau]
2025-11-15 15:37 Guangzhou City 51040034, retained by the Import and Exchange Bureau
2025-11-13 16:30 Sent to carrier
2025-11-10 20:15 Leaving the Overseas Export and Exchange Bureau (not yet arriving at China Post)
2025-11-10 16:54 Arrive at the Overseas Export and Exchange Bureau
2025-11-08 10:30 【FR】Received
Origin:
2025-11-18 15:11 CN, The import/export formalities of your package are suspended due to a missing invoice. Our services may contact you.
2025-11-18 10:51 CN, Import/export formalities are in progress on your package.
2025-11-15 15:37 CN, Your package continues its journey to its destination territory.
2025-11-10 20:15 EN, Your package is ready to leave its shipping territory. It will be handed over to the carrier for delivery.
2025-11-10 16:54 EN, Your package is in transit on our logistics platforms.
2025-11-08 21:31 EN, Your package is in transit on our logistics platforms.
2025-11-08 15:31 EN, Your package is being transported to the logistics platform.
2025-11-08 10:30 FR, Your Colissimo will soon be entrusted to us! It is being prepared by your sender.
2025-11-08 10:30 EN, Your package has been dropped off at a postal point.

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le transit de mon colis est bloqué pour manque de facture d'achat.
Il s'agit d'un retour de marchandise chez un vendeur Alibaba.
Comment puis je vous transmettre cette facture d'achat ?

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Bonjour, mon colis portant le numéro de suivi EW168326215FR est bloqué en douane depuis 15 jours en raison d'un formulaire ou d'une facture manquante, alors que tout était correctement emballé à la poste. Je ne comprends donc pas pourquoi il s'agit simplement d'une commande à renvoyer au vendeur ! La facture est dans le colis.

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