Have not received parcel

Asked by Mary | 2/17/2023 10:36:39 PM

I purchased an item in October 2022. I still have not received the item. Tracking says it’s in transit delivery us by Yunexpress cannot get a hold of anyone. Tracking number is B YT2392421272082486
Can you help?

You may get the answer from the following articles:

Why can't I track my China Post package?

Wrong parcel address. How to change it?

What Are the Reasons That Cause the Loss of Parcels?

1 Answer(s)

Daisy | 2/20/2023 1:29:47 AM Reply

Hi Mary,

There is no tracking information for it. The tracking information is provided by Yun Express. You'd better contact the seller to confirm for the reason and get a solution for this situation.

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