Hi Austin,

It sounds like your package may have been flagged by customs or the shipping carrier for reclassification from a "gift" to "goods." Here are some common reasons why this might happen and steps to resolve it:

Possible Reasons for Reclassification:
Value Exceeds Gift Allowance – Many countries have a monetary limit for gifts. If your package's declared value is too high, it may be treated as a commercial shipment.

Frequency of Shipments – If you frequently send packages to the same recipient, customs may suspect it’s for commercial purposes.

Incorrect Customs Declaration – If the paperwork lists items that appear to be for resale (e.g., multiple quantities of the same item), it may be reclassified.

Missing Gift Declaration – Some countries require a clear "Gift" label on the customs form.

Prohibited or Restricted Items – Certain items cannot be shipped as gifts and must be declared as commercial goods.

How to Resolve the Issue:
Check Customs Regulations – Verify the gift allowance for the destination country.

Review the Customs Form – Ensure it clearly states "Gift" and includes:

Accurate description of contents

Correct value (should be within gift limits)

No misleading information (e.g., "samples" or "merchandise")

Contact the Shipping Carrier – Ask why it was reclassified and if you can provide additional documentation.

Provide Proof (If Needed) – Some countries may require:

A signed letter stating it’s a non-commercial gift

Receipts showing purchase intent (if questioned for undervaluation)

Pay Any Required Duties – If reclassification stands, you or the recipient may need to pay fees.

Next Steps:
If the package is held by customs, check tracking for instructions.