How do I unlock my package?
Asked by Ivana |
0
My package is definitely stuck (EW168278753FR) even though three invoices were carefully included. How can I get it unblocked and send them what they need? No one has contacted me since December 22, 2025.

The customs has noticed the receiver in China, he needs to submit customs declaration materials or go through return procedures. You'd better also pucsh him to submit.
Tracking Number: EW168278753FR
Package Status: In Transit (28 days)
Country: France -> China
China Post:
2025-12-22 13:20 Jinhua City 32200153, you need to submit customs declaration materials or go through return procedures
2025-12-22 11:28 Jinhua City 32206171, the email has left [International Exchange Bureau of Yiwu City, Zhejiang Province] and is being sent to the next stop.
2025-12-22 08:09 Jinhua City 32206171, the mail arrived at [International Exchange Bureau of Yiwu City, Zhejiang Province]
2025-12-22 06:59 Jinhua City 32104300, the email has left [Jinhua East China Packaging Workshop] and is being sent to the next stop.
2025-12-22 06:59 Jinhua City 32104300, the mail arrived at [Jinhua East China Packaging Workshop]
2025-12-21 17:29 Shanghai 20000073, the email has left [Shanghai Aviation Center] and is being sent to the next stop.
2025-12-21 12:09 Shanghai 20000073, the email arrived at [Shanghai Aviation Center]
2025-12-21 06:00 Shanghai 20120300, the email has left [Shanghai International Exchange Bureau] and is being sent to the next stop.
2025-12-21 06:00 Shanghai 20120300, the email arrived at [Shanghai International Exchange Bureau]
2025-12-18 11:01 Leaving the Overseas Export and Exchange Bureau (not yet arriving at China Post)
2025-12-18 08:29 Arrive at the Overseas Export and Exchange Bureau
2025-12-17 11:45 【FR】Received
La Poste (Colissimo):
2025-12-22 13:20 CN, The import/export formalities of your package are suspended due to a missing invoice. Our services may contact you.
2025-12-22 08:54 CN, Import/export formalities are in progress on your package.
2025-12-20 19:16 CN, Your package continues its journey to its destination territory.
2025-12-18 11:01 EN, Your package is ready to leave its shipping territory. It will be handed over to the carrier for delivery.
2025-12-18 08:29 EN, Your package is in transit on our logistics platforms.
2025-12-17 20:50 EN, Your package is in transit on our logistics platforms.
2025-12-17 18:25 EN, Your package is being transported to the logistics platform.
2025-12-17 11:45 EN, Your package has been dropped off at a postal point.
2025-12-16 19:20 FR, Your Colissimo will soon be entrusted to us! It is being prepared by your sender.