hello, I'm Taku Saito from Laserconnect in Japan. We sent machine parts to a Chinese company we do business with, but they never arrived. When confirmed by EMS tracking, it was stopped in EMS Wuhan. I heard that the reason is related to tax payment. I checked with Japan's EMS and heard that if payment is not made, the item will be returned to Japan. When I tracked the EMS again today, it showed "武汉市, 已退运 2023-10.20 13:06". Does this mean My parts will be sent back to Japan? I couldn't come to terms with the payment, so I was thinking of having it return to japan. I would like to know what the current status of this part is and what will happen in the future. Again, I would like to have this parts sent back to Japan. EMS ITEM No. EN278660001JP Best regards.
I am inquiring about my parcel with tracking number ZA01757984001. The tracking information shows that it was delivered in Japan (Kugenumaishigami 251-0025) on August 22, 2025. However, I cannot confirm the actual delivery in Japan, and Japan Post does not recognize this tracking number. Could you please tell me which local delivery company in Japan was responsible for the final delivery of this parcel? Thank you very much for your assistance.
The price is just for your reference.