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Can I pay the custom fee by Visa card?

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Dear Sir/Madam
I bought fishing reels and rods from Japan and sent to my agency’s address in Fusan, Guangzhou, China. Currently, some packages are arriving in custom, Guangzhou custom post.
I didn’t check properly with my agency. Unfortunately, they don’t have custom clearance service.
So, for this case, can I pay the custom fee by Visa card? If it’s possible, please kindly send me a link to email: thunsophorn007@gmail.com
I have 6 boxes,
- CL078133574JP: 3.58kg
- CL078155654JP: 11.28kg
- CL078158488JP: 14.34kg
- CL078158505JP: 15.14kg
- CL078159109JP: 4.60kg
- RX109429775JP: 0.76kg
Many thanks for your recommendations or advices.
Best Regards,
Sophorn

9 Answer(s)

Hi Thun Sophorn,

It should be waiting for the receiver in China to declare to the customs now. You'd better contact the receiver in China to ask if he has received the notice from the customs. If no, let him check through authorized tax collection system () to check and declare.
Yesterday, I checked to my agency in China. They said, no informing from the custom post about my packages as mentioned.
So, what should I do for the next step?
Hi Thun Sophorn,

If no, let him check through authorized tax collection system (http://int.ems.com.cn/mailtax) to check and declare.
Dear Daisy,
Thank you very much for your recommendation and supporting.
I will try to settle it.
Dear Daisy,
I already contact to my agent for helping to connect the link as mentioned above but they didn’t help me.
I really need to know what is the requirement from the custom and what should I do for releasing my products from the custom. I tried to contact and ask my agent for help but they couldn’t. So, could you tell me a contact number of custom office? I will contact the custom directly for any solution.
If you don’t mine, please send me a contact of custom office.

Best Regards,

Sophorn
Dear Sir/Madam
This is Sophorn from Cambodia.
I have shipped fishing rods and reels for 6 boxes. After my products were arrived in custom, I tried to connect with my receiver to contact with custom post but they didn’t. As of today, the receiver informed me that all of my products were returned to Japan. Is it true?
- CL078133574JP
- CL078155654JP
- CL078158488JP
- CL078158505JP
- CL078159109JP
- RX109429775JP
I am looking forward to see your reply.
Best Regards,

Sophorn
Hi Sophorn,

The tracking information doesn't show they have returned to Japan. China customs

Guangzhou customs' contact number is 020-81102000. But I'm afaid if you couldn't speak you contact call.
Thank you for your reply.
I will ask to my receiver, LODA Express, in Guangzhou for checking again.
Dear Sir/Madam
I am sorry for sending you a message at this time.
After getting your recommendation, yesterday, I asked my receiver, LODA Express, to connect with custom post for verifying my packages.
As result of today, my receiver inform me that all of my packages are arranged to return to Japan by custom officer. All the packages are not allowed to released from the custom post, informed by custom officer, due to late payment of custom fee.
For this issue, I am really sorry and please forgive me. I tried all the best to negotiate my receiver to release my packages since they were arrived. Because, LODA Express has no clearance custom fee services that’s why I take more times to find other help and supporting.
Based on this, please do not return my packages back and allow my receiver, LODA Express, to release my packages from the custom.
Let’s me say sorry again.
My Tracking numbers,
- CL078133574JP
- CL078155654JP
- CL078158488JP
- CL078158505JP
- CL078159109JP
- RX109429775JP
Best Regards,

Sophorn

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