I've received a item I did not orderto

Asked by Consuelo | 11/26/2019 12:40:27 PM

Today I have received a parcel to Italy from the following address:
CenJiaYu
Zhangcha light industry road
Fire Building
Chancheng District
Foshan
Guangdong 528000
CHINA
Phone 8613516666666
Jiangwang no1 road

Package number LO404082788CN
I have NOT ordered this item (a Gucci scarf).
Inside the ePacket, with the date 26/09/2019, there is a "Sales Memo" saying "The issuer of the card identified on this item is authorized to pay the amount shown as total upon prorer presentation. I promise to pay such total (together with any other charges due thereon) subject to and in accordance with the agreement governing the use of such card"
The amount shown is HKD 3, 8500, 00.

I would like to email the company which sent the not ordered item.
Would you have any advice how I could do this, please?

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14 Answer(s)

Daisy 11/26/2019 9:35:31 PM

Just keep it and wait the sender to contact you. Don't return it by yourself. The address may not a right one.

Consuelo 11/27/2019 2:35:25 AM

In my question of yesterday I wrote a wrong address of the dealer who sent me a scarf I did not order.
The right one is
CenJiaYu
First floor of Yanbu Eurodan Underwear factory in South Chin, CHANCHENG, FOSHAN, GUANGDONG 528000 / CHINA
Phone 8613516666666
Of course the question is the same. How can I email the sender?

Sylwia 12/4/2019 3:41:50 AM

Hi we just got same with dior scarf not sure what it is, did u been charged anything as my dad account was charged 85 pounds 2 weeks ago.

Mel 12/12/2019 2:17:56 PM

Hi I just got the same thing a Hermes scarf... I live in Canada.

Thomas 12/19/2019 7:27:41 AM

same here, i live in Germany and i get an Burberry scarf i do not order.

Lili 12/26/2019 11:12:56 AM

Same here. I received a "Christian Dior" scarf priced HKD 4,850, sent on 9/26/2019.
Sylwia: Did the charge on your dad's credit card show the charger's company or identity info?

Ingrid 2/21/2020 6:22:55 AM

Bonjour, mon conjoint a fait une commande mais vous nous avez envoyer une écharpe au lieu d’une paire de chaussure comment réclamer la paire de chaussure ou bien comment rentrer en communication avec vous? Merci cordialement

Sere 3/5/2020 6:16:47 AM

I have the same problem.
Today I have received a parcel to Italy from the following address:
Chen Zhijun
first floor of Yanbu Eurodan Underwear Factory in nanhai. FOSHAN GUANGDON G 528000 CHINA
PHONE 8613516666666
Package number LO806375919CN
I have NOT ordered this item (a BURBERRY scarf).
Inside the Packet, with the date 20/10/2019, there is a "Sales Memo" saying "The issuer of the card identified on this item is authorized to pay the amount shown as total upon prorer presentation. I promise to pay such total (together with any other charges due thereon) subject to and in accordance with the agreement governing the use of such card".

The amount shown is HKD 6, 180, 00. (712€)we don't had already any debit.

what do we have to do now?
thank you.

Angelika 3/9/2020 3:11:10 PM

I have resived on iteam( Burberry scarf ) that I have not order ..it was delivered to me today 3/9/20 and they have a price of over $6000 on it :(((.coming from chen Zhijun underwear factory
Foshan Guangdong 528000china. Phone 8613516666666...label #Lw5311757730cn...please help me resolve this by emailing me back
Angelikazaborowski@gmail.com

Dnh 3/19/2020 9:01:28 AM

Looks like he's been busy I was supposed to recieve 2 pairs of well known trg shoes, instead I got the knock off nigel scarf.

Jessica 3/20/2020 2:53:08 PM

I received a Burberry scarf stating the same package info as previously posted people. I never ordered this. What do I do

Eleonora 4/17/2020 6:03:54 AM

Ho ricevuto oggi un pacchetto da chen Zhijun calzini mai ordinati. Voglio restituire tutto come procedo?

Shanna 6/10/2020 2:46:57 PM

I received 2 packages with a baby spoon and fork in them. It's a scam from a hacker called YAGOOD - my card had bogus charges that I could not dispute because I received a package.

MONICA 9/25/2020 6:42:22 AM

Eu tenho o mesmo problema.

PHONE 8613516666666
Número da embalagem CU9559980 1201976819449
NÃO encomendei este item (um lenço BURBERRY).
Dentro do Packet, com a data 20/10/2019, consta um “Sales Memo” que diz “O emissor do cartão identificado neste item está autorizado a pagar o valor indicado como total no ato da apresentação do pró-rata. Prometo pagar tal total (juntamente com quaisquer outras despesas devidas) sujeito a e de acordo com o acordo que rege o uso de tal cartão ".

O valor apresentado é de HKD 6,180,00. (712 €) ainda não tínhamos débito.

o que temos que fazer agora?
obrigado.

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