China Post: 86 10 11185 EMS: 86 10 11183

Item not received

|

Hello
I track the item through the item number AG932509925CN
The system says the item was delivered, but I did receive it!
I want to know where is the package. If it is in some warehouse location in NSW Sydney our local post to collect it.
I already went to the Local Australia Post Office and the item is not there. They couldn't track the item.

You may get the answer from the following articles:

1 Answer(s)

user
Hi Debora Fernandes,

According to the tracking information, AG932509925CN was delivered on August 9. If you don't get it, you need to contact the seller to ask for the new tracking number in Australia. Then, use the number to check with Australia Post about the address they delivered to. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Number: AG932509925CN
Package status: Delivered
Country: China -> Australia
2023-08-09 21:11 New South Wales Sydney 2141, delivered【AU New South Wales】
2023-08-09 00:17 Sydney, Express Arrival Point【AU New South Wales Sydney】
2023-08-07 05:21 Sydney, Destination Transfer【Sydney】
2023-08-05 02:30 Sydney, AU New South Wales Sydney
2023-08-02 23:56 AU New South Wales New South Wales
2023-07-31 22:10 New South Wales, Destination Transfer
2023-07-30 00:15 AU New South Wales New South Wales
2023-07-28 05:22 SYD DISTRIBUTION CENTER, AU New South Wales
2023-07-26 00:51 SYD DISTRIBUTION CENTER, AU NEW SOUTH Wales
2023-07-24 01:51 AU, destination country customs clearance completed [AU]
2023-07-22 02:13 SYD International Airport, 【SYD International Airport】
2023-07-19 21:57 HK International Airport, 【HK International Airport】
2023-07-18 07:51 Hong Kong, export customs clearance completed【Hong Kong】
2023-07-16 01:51 Hong Kong, Express Leaving Processing Center【Hong Kong】
2023-07-13 19:01 Hong Kong, Express Arrival Processing Center【Hong Kong】
2023-07-11 17:30 Dongguan City, Express Departure Processing Center【Dongguan City】
2023-07-11 17:08 Dongguan City, Express Arrival Processing Center【Dongguan City】
2023-07-11 17:07 Dongguan City, the mail left [Dongguan International Company Direct International Business Department], is being sent to [Guangshang Center]
2023-07-11 17:05 Dongguan City, the mail has been sorted and ready to be sent out after sorting [Dongguan International Company Direct International Sales Department].
2023-07-11 16:53 Dongguan City, China Post has received mail
2023-07-11 16:53 Customer handover

Related Questions

I haven't received the item yet (4 replies)

Dear Sir/Madam,
I haven't received the item yet, below are the details of the same:
Order placed on - Monday, Oct 10, 2016
Item number 141983150337
Tracking #: RS229426104CN
Request your response regarding the status of the ordered item and when can i expect the same delivered to me.
Thank you.
Kind regards,
Nelly

Not received Item from Aliexpress (1 reply)

Hey,
My item seems to be stuck in the status Item received KOLKATA AIR FOREIGN RLO BUILDING for a month now. Could you please provide more details on this? Any idea how much time this could take?
Tracking Number: RP757294650CN

Tracking error? (3 replies)

Hi, I’ve been waiting on a parcel for over 2 months, I checked the tracking on Royal mails website almost everyday just to see where about it is and keep an eye out for the delivery.
My issue is that it was in the UK and had been through Langley and apparently sent to my TownDO, i got 2 Item Recieved notifications but then it states its still in China, any help?
Heres the log, tracking #LZ480628019CN
021-01-22 09:18
China, Item Leaving overseas
2021-01-21 07:36
Item Received
2021-01-12 08:49
Item Received
2021-01-05 05:28
Preston MC, Item Despatched to Preston Central DO
2021-01-04 19:09
Heathrow Worldwide DC, United Kingdom, Item has left our International Processing Centre
2021-01-04 16:37
LANGLEY HWDC, United Kingdom, Item Received
2020-11-23 07:08
China, Item Leaving overseas

Answer This Question

Thank you!Your answer has been posted successfully!