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I am writing regarding my order YYD2387123001US/package?

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I am writing regarding my order YYD2387123001US/package, which is marked as delivered, but I have not received it.
According to the tracking information, the package was delivered on 26.12.2025, however it has not arrived at my address. I have checked with neighbors and around the delivery area, but unfortunately, I still cannot find it.

Could you please help me clarify why the package was marked as delivered and where it might be now?
reference No. trackingNumber countrydatethe last recordconsignee
XMRPCWC55812 YYD2387123001US PL2025-12-26 16:19:36 签收Delivered Poznań 60-465/ Maryna S.


Thank you in advance for your assistance. I look forward to your reply.

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1 Answer(s)

user
Hi Marina,

It's shipped by Guangzhou Post & Logistics International Co., Ltd. (广州市邮运达国际物流有限公司). Tracking information shows it was delivered on Dec.26. If you don't receive it, you need to contact the seller to reflect the problem and require the seller to contact the courier to check it for you in time.

Tracking Number: YYD2387123001US
Package Status: Successfully Signed for (36 days)
Country: China -> Poland
YYD:
2025-12-26 16:19 Delivered Poznań 60-465
2025-12-25 13:41 Out for Delivery Poznań 60-465
2025-12-22 11:40 Arrive at the mail processing center Poznań 60-465
2025-12-20 12:35 Customs clearance completed
2025-12-17 10:08 The import customs keep it for inspection
2025-12-14 09:00 Customs clearanceisin progress
2025-12-11 14:45 Arrive at Airport
2025-12-09 16:00 Departure【HK International Airport】
2025-12-06 12:18 Airlines receive【Hong Kong】
2025-12-04 12:54 Handed over to the carrier for transportation【Hong Kong】
2025-12-02 13:49 The shipment leaves the processing center【Hong Kong】
2025-11-29 15:00 The shipment arrives at the processing center [Hong Kong]
2025-11-27 15:40 Export customs/release【Guangzhou City】
2025-11-24 14:22 Mail leaves the processing center [Guangzhou City]
2025-11-22 09:20 The mail has been sorted and is ready to be sent out [Guangzhou City]
2025-11-20 21:17 Guangzhou processing center has received and shipped [Guangzhou City]

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