I di t receive my package.

Asked by Dihalma López | 9/1/2025 10:54:22 AM

Where are my package. Amazon tracking and china tracking saids that I receive the package and I didnt so I want more information I Enedina it and I want it ASP.

You may get the answer from the following articles:

Why Do I Receive A Package from China That I Didn't Order?

Why is my package stuck in transit for so long?

How do I track a package from China?

1 Answer(s)

Daisy | 9/1/2025 10:02:42 PM Reply

Hi Dihalma López,

If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller could open a case to the courier to investigate where it was delivered and who signed for it. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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