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I have been tracking more order ZA02704464501 which last update said submitted o

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I have been tracking my order ZA02704464501 which last update said submitted on the 7 november 2025 and says delivered. I have not received any package. The address is correct. Could you please tell me the courier who delivered to my address so i can see where my package ended up or to get a refund?

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1 Answer(s)

user
Hi Mr W Kenny,

If you don't get it, you need to contact the seller to ask for the new tracking number in UK. Then, use the number to check with Royal Mail about the address they delivered to. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Tracking Number: ZA02704464501
Package Status: Successfully Signed for (30 days)
Country: China -> United Kingdom
China Post:
2025-11-07 17:45 49 Mosses Farm Road, has been submitted, has been submitted [GB 49 Mosses Farm Road,]
2025-11-06 13:03 Preston, ALL, PR32BG, out for delivery, out for delivery [GB Preston, ALL, PR32BG,]
2025-11-05 11:18 Preston, ALL, PR32BG, express delivery destination, outbound delivery [GB Preston, ALL, PR32BG,]
2025-11-03 15:44 ARRIVE AT DISTRIBUTION CE, the shipment leaves the processing center [GB ARRIVE AT DISTRIBUTI]
2025-11-01 14:58 ARRIVE AT DISTRIBUTION CE, the shipment leaves the processing center [GB ARRIVE AT DISTRIBUTI]
2025-10-28 10:50 Customs clearance completed, arrived at the overseas warehouse, the shipment left the processing center [GB customs clearance completed, arrived]
2025-10-24 13:34 Dismantling of panels is completed and customs clearance is in progress. Customs clearance of the destination country is completed [Disassembly of panels is completed and customs clearance is in progress]
2025-10-20 13:34 The flight has arrived, the panels are being unpacked, the shipment has arrived at the processing center, the shipment has arrived at [UK] Customs [The flight has arrived, the panels are being removed, the shipment has arrived at the processing center], waiting for customs clearance
2025-10-18 07:09 INTERNATIONAL AIRPORT, has departed, departed from [Shanghai Port]
2025-10-16 11:48 The goods have arrived at the port and are waiting for flights to be arranged. Export customs clearance has been completed [the goods have arrived at the port and are waiting for flights to be arranged]
2025-10-14 11:15 The goods leave the operation center, the express shipment leaves the processing center [the goods leave the operation center]
2025-10-12 09:30 Quanzhou City, the express item leaves the Commercial Express Processing Center, the express item arrives at the processing center [Quanzhou City, the express item leaves the Commercial Express Processing Center]
2025-10-10 09:37 Quanzhou City, the express mail leaves the commercial express mail processing center, the express mail leaves the commercial express mail processing center [Quanzhou City, the express mail leaves the commercial express mail processing center]
2025-10-09 17:42 Quanzhou City 36229902, the email left [Jinjiang International Sales Department] and is being sent to [Quanzhou City]
2025-10-09 17:40 Quanzhou City 36229902, the mail has been sorted at [Jinjiang International Sales Department] and is ready to be sent out
2025-10-09 17:05 Quanzhou City 36229902, China Post has received the mail

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I have been tracking my order ZA02704464501 which last update said submitted on the 7 november 2025 and says delivered. I have not received any package. The address is correct. Could you please tell me the courier who delivered to my address so i can see where my package ended up or to get a refund?

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I submitted my order on March 13th and have had no news since March 17th. Is there a problem with my order?
I know there are delays due to Covid19 but I am starting to worry a little bit like it's been 45 days in transit now with ems express service and it doesn't even reached destination country.
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here is my order number:
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Thank you
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