Parcel stuck in transit for 29 days!

Asked by Dana | 2/11/2020 11:59:35 AM

My order RV323351096CN was submitted on January 13th, it has been stuck in transit for 29 days! The last diplayed shipping update was on January 17th! Is it lost? Will I ever receive it as it was supposed to be a birthday gift that was supposed to be delivered within a Max of 28 days!! I am very disappointed!

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4 Answer(s)

Daisy 2/11/2020 11:49:50 PM

Hi Dana,

It left China on Jan. 18 and is in transit to Jardon now. You can not know the exact situation when it's in the middle locations. This kind of package usually takes about 30-60 days (after it left China) to reach and there will be further update when it arrives.

Number: RV323351096CN
Package status: In transit
Country: China -> Jordan
2020-01-18 10:00, China, GUANGZHOU, Send item abroad (EDI-received)
2020-01-17 17:27, China, GUANGZHOU, Insert item into bag (Otb)
2020-01-17 15:16, China, GUANGZHOU, Receive item at office of exchange (Otb)
2020-01-16 09:40, China, Receive item from customer (Otb)
2020-01-18 02:16, Guangzhou, delivered to air transport
2020-01-18 02:16, Guangzhou, delivered to air transport
2020-01-17 23:27, Guangzhou, leaving Guangzhou International, the next stop , Guangzhou Exchange Station (via transfer)
2020-01-17 17:27, Guangzhou, Guangzhou International has been exported directly sealed
2020-01-17 13:47, Guangzhou, arriving at Guangzhou International (via transfer)
2020-01-17 10:40, Dongguan City, leaving Dongguan International, the next stop , Guangzhou International
2020-01-16 10:10, Dongguan City, leaving the "package express bulk business department back-office support class", the next stop "Dongguan International"
2020-01-16 09:40, Dongguan City, "Parcel Express bulk business department back-office support class" has received, agent: dg3
2020-01-16 02:55, Logistics order created
2020-01-13 23:35, Logistics order created

Seun 4/13/2020 1:51:40 AM

I have two packages that left China on the 14/03/2020 and 21/03/2020 with tracking number LX053241238CN and LO907866275CN. Will I ever get my packages?

parvathym 4/29/2020 12:01:25 PM


I have a package LY081513515CN which has been in transit for 17 days. I ordered this a while ago and would like to know where my package is now and estimated delivery time. Is it lost? Delivery is expected to arrive in US.

Daisy 4/30/2020 10:19:59 PM

Hi parvathym,

It's still stuck in China now. Due to the coronavirus, packages are processed slowly. Please wait for more days to get update. If you couldn't receive it within the promised time, contact the seller to give you a solution in time.

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