I have not received my delivery, tracking said delivery but I haven’t got it.

Asked by Daniel Barber | 10/20/2021 2:46:15 AM

Tracking No. AQ528412243CN, who was the Australian carrier.
Thank You

You may get the answer from the following articles:

Why can't I track my China Post package?

What Are the Compensation Standards for Lost Packages During the International Shipping and Delivery?

How long does it take to ship via China Post?

1 Answer(s)

Daisy | 10/20/2021 8:54:28 PM Reply

Hi Daniel Barber,

It should be delivered by Australia Post in Australia. If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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