One half of my order has been stuck in transit (Origin Post is Preparing Shipment) since March 28th. The other half already arrived a month ago even though they were shipped at the same time. I realize that COVID impacted service, but I would appreciate some kind of update. Thank you!!

Hi
Can you tell me why my order stay at the airport after one monce and a half please ?
When i will received my order please ?

I ORDERED THREE AFRO-AMERICAN 22" VINYL DOLLS FROM YOUR COMPANY I DIDN'T RECEIVE THE DOLLS THAT I ORDER I RECEIVED ONE WHITE DOLL THAT WASN'T VINYL... TWO BLACK DOLLS THAT WASN'T 22" CAME TO ME FROM YOUR COMPANY THEY WAS NOT VINYL NONE OF THEM WAS 22" THAT WAS LISTED BY YOUR COMPANY I WOULD LIKE TO HAVE NOT ALL OF MY MONEY BACK NOT THE HOLD $89.97 I WOULD LIKE JUST TO HAVE HALF OF MY MONEY BACK AND I WILL SEND YOU YOUR DOLLS BACK TO YOU THE RECEIPT IS ON THE BACK OF THE PACKAGE I JUST WANT TO KNOW CAN I GET $35 OF MY MONEY BACK??


MY NAME IS KAREN DRAKE I LIVE AT 1216 GRAY AVE APARTMENT 3A UTICA NEW YORK 13502 I REALLY APPRECIATE IF YOU WAS TO SEND ME HALF OF MY MONEY BACK CAN YOU PLEASE SEND ME HALF OF MY MONEY BACK TO ME??