missing order ..

Asked by Ami.G | 7/15/2020 3:10:57 PM

Hello i'm contacting you about my parsel that i order 1 month and half ago ....
there is second week now stack in Belarus at the sita processing center... please let me know wen ralfie will be in England .....

tracking number : RV448760845CN

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5 Answer(s)

Daisy 7/16/2020 6:41:55 AM

Hi Ami.G,

According to the latest tracking information, it was in Lithuania on June 30. As it's transited by train, it's slow. You'd better wait for another 10-20 days to see if there is any update for it.

Ami.G 7/16/2020 3:09:21 PM

10-20 days i won't ne in London ..... can i change the shipping address somehow..?

Daisy 7/19/2020 8:22:48 PM

Hi Ami.G,

Sorry, the address couldn't be changed when it's in transit. You can try to contact Royal Mail to change it once it arrives in UK.

Ami.G 7/20/2020 6:21:09 AM

Thank you for your help ... one last question please if you can let me know where is my parcel at the moment... because I can't track it there is no updates for the last 20 days...
Thanks

Daisy 7/22/2020 1:37:41 AM

Hi Ami.G,

There is no update for it after June 30. There will be update when it arrives in UK. It's still in transit now.

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