Help ! I think my order may be stuck on a departed facility

Asked by Célia | 9/1/2020 8:10:33 AM

Hi there, I order some clothes from SHEIN this week , and I am quite worried that some of my orders may be stuck because they haven’t move from “ SHENZHEN departed facility in processing center” in 3 days when others only spent 1 day there .

One of the tracking numbers is : YT2023921266077194
Thank you

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19 Answer(s)

Daisy 9/2/2020 8:37:37 PM

Hi Célia,

It's moving. Please wait for more days to get update patiently.

Number: YT2023921266077194
Package status: In transit
Country: China -> Portugal
2020-09-02 08:58, HONG KONG - CHINA, departed facility in hong kong international airport
2020-08-31 14:00, HONGKONG - CHINA, arrive at international airport to abroad
2020-08-29 08:42, SHENZHEN, Departed Facility In processing center
2020-08-28 21:56, SHENZHEN, Shipment has been processed in operational center
2020-08-27 20:09, SHENZHEN, Arrived at Sort Facility SHENZHEN
2020-08-26 14:13, Shipment information received

Limyoojinjin 11/2/2020 12:01:47 PM

Hi there, I order some clothes from SHEIN last week , and I am quite worried that some of my orders may be stuck because they haven’t move from “International Warehouse Final package completed, package shipped” in 4 days when others only spent 1 day there .

One of the tracking numbers is : 6A19693509585
Thank you

Daisy 11/2/2020 9:36:49 PM

Hi Limyoojinjin,

You need to contact the courier or seller to reflect the problem.

Number: 6A19693509585
Package status: In transit
Country: France -> Unknown
2020-10-28 16:48, Your Colissimo will soon be entrusted to us! It is being prepared at your sender's house.

Jennifer 11/6/2020 5:59:15 PM

Hello, I have several items i ordered from shein and on my tracking status stayed stuck on "international warehouse final package sterilization and inspection, completed, package shipped", for 9 days while the others only spent 1 day.
One of the tracking numbers is: GSHM9Q00Y000MUT

Daisy 11/8/2020 6:37:36 PM

Hi Jennifer,

You'd better wait for more days to see. Or, contact the seller to give you a solution if you couldn't receive it in time. We couldn't help you deal with the package.

Victoriabara 11/16/2020 12:35:33 AM

Hello, I have several items i ordered from shein but my tracking status hasstayed stuck on "in transit - guangzhou- China in transit to destination", for 4 days while the others only spent 1 day. the tracking numbers is: 555938139864

katyrose134 11/19/2020 1:58:53 PM

Hi i placed an order on shein on the 11th and it says shipped but its been in the International Warehouse Final package sterilization and inspection completed, package shipped. for 8 days now, my tracking number is 420344739205590285271803956615

Nana 12/3/2020 5:33:06 AM

Hie my order PZ140486773GB from shein
Is still in transit after it said shipped , it haven’t moved from the 25th until now may I know what happened ? I am worried about it .

Jessica 12/14/2020 6:24:35 AM

Hi there, I ordered fromshein since Nov 17 2020 and it has not been updated since Nov 25, I would like to know if my package was stuck somewhere because it has 19 days with no update, this is the trakking number YT2032321266016410

petra 12/14/2020 11:59:37 AM

Hi, i ordered from shein last week and my package been stuck in Shenzen for four days now. Tracking number : YT2034221266180920

Daisy 12/14/2020 11:30:22 PM

Hi petra,

It's moving and there is new update.
Number: YT2034221266180920
Package status: In transit
Country: China -> Czech Republic
2020-12-15 01:53, Arrived at AIRPORT of Destination,clearance in process
2020-12-13 22:24, Departed from AIRPORT of Origin
2020-12-10 20:00, HK, Arrive at international airport to abroad
2020-12-10 17:34, Hong Kong, Departed Facility In processing center
2020-12-10 17:34, SHENZHEN, Departed Facility In processing center
2020-12-10 04:21, SHENZHEN, Shipment has been processed in operational center
2020-12-09 01:47, SHENZHEN, Arrived at Sort Facility SHENZHEN
2020-12-07 14:38, Shipment information received

Olivia 12/16/2020 3:47:51 PM

Hi, I ordered some clothes off of shein and the tracking hasn’t updated since the 5th. It says my estimated delivery time is today but I’m not sure why my tracking hasn’t updated. My tracking number is 420168039205590289993300516968. If you could find out where my package is or any updates on it that would be great. Thank you.

gracefullyfalling 12/30/2020 7:58:27 PM

My order is also stuck in the international warehouse for three days while my other orders are only there for a day.
The tracking number is: GSHMB2001000P8V
Thanks! :)

Rika 1/13/2021 7:39:44 PM

Hi there, I order some clothes from SHEIN this week , and I am quite worried that some of my orders may be stuck because they haven’t move from “ SHENZHEN departed facility in processing center” in 3 days when others only spent 1 day there .

One of the tracking numbers is : YT2100821272097732
Thank you

Janaki Periyasamy 1/20/2021 10:11:33 AM

Hi, I have ordered some clothes from shein and the tracking hasn’t updated since 4 th day. It says shipped but its been in the International Warehouse Final package sterilization and inspection completed, package shipped for 6 days now, can I know why please?my tracking number is 9C3691I680482.

Marcela 2/8/2021 2:53:27 AM

Hi, i order some clothes from SHEIN last week and my package been stuck "Arrived at AIRPORT of Destination, clearance in procees Arrived at AIRPORT of Destination, clearance in process" tracking number is : YT2103021266018708 thank u

Daisy 2/9/2021 1:15:03 AM

Hi Marcela,

It's under the customs clearance now. You'd better wait for more days to get update.

Daniella 2/9/2021 4:16:40 PM

Hi. I’ve ordered some clothes from shein. The package was split into three smaller packages and two of them already arrived. But one package still didn’t. The tracking order information is saying “ arrived at the airport of destination, clearance in proces”, but it’s already has been a week and a tracking info still didn’t change ( since 02/02/21 and today is 02/09/21). Here is my tracking number YT2102521266004513, so please if you would be able to tell me what’s going on with my last package I would be really thankful

Michelle 2/23/2021 6:11:36 AM

Hi, I ordered about $60 worth of shein clothes and it's been stuck at "international warehouse final package sterilization and inspection, completed, package shipped" for 6 days now how do I contact the seller?

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