I purchased on Amazon on November 25th still have not received package.
I would like to request a refund please.

Hello I am trying to track a parcel from Amazon which I purchased at the very beginning of November and we had an estimated delivery date of 8 December. I can't seem to get any answers from anywhere and this is a Christmas present. Can you please update me on my package, tracking number LX210453536CN.
Thank you

Hello, good morning. I'm contacting you because on March 25th I purchased an item online with order number 51493 and tracking number AMS207095051YQ. I've been tracking it for several days, and now it appears that it was delivered on April 12th, but I haven't received anything at home. This is the second time this has happened to me. On November 24th, 2024, the same thing also happened to me with another purchase with tracking number AM556826572CN, and I never received it. At the time, I thought I made a mistake and had misspelled the address, but this time I checked it carefully and it was correct. In other words, it's not my mistake. I'd like to know what's happening and what I should do. I don't want to lose my money.