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AS810538859CN Not received

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Hello, I didn't received my package AS810538859CN. You mark received the 25th with sign.
But the 25th, it's chrismas day, and never people work in France.
Do you the company name of the carrier ? Or another france tracking number ?

1 Answer(s)

Hi Veniat,

You need to contact the seller to ask for the new tracking number in France. Then, you need to use the number to check with your local post service. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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