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In Transit


My order shows that my package has arrived all the way to the town I live in but now it just shows “in transit “ and the tracking part says “out for delivery”. But it’s been stuck on that for the past 7 days. How can I find out what’s going on?

Thank you

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1 Answer(s)

Hi bbarlow824,

It's not normal for it. You need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require China Post to do a formal trace investigation. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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