Hi Leonid,

Analysis of common reasons:

Delay in customs clearance

Random inspection of parcels by US Customs (especially sensitive goods such as electronic products and food)

Incomplete declaration information (such as underreporting of value, unclear product name)

Additional information required from the recipient (such as SSN, tariff payment)

Delay during peak logistics period

June is the preparation period for Prime Day, and a large amount of goods squeeze the port

There is a strike warning at New York JFK Airport/JAMICA transfer station recently

Logistics information is not updated in time

Some postal systems (such as USPS) may be updated 2-5 working days after arriving at the sorting center

If you use economic channels (such as ePacket, postal parcels), the priority is lower

You need to contact the seller to confirm for the reason.

Order number: ZC37222398699
Package status: In transit (13 days)
2025-06-15 21:32 New York The USA, arrive【 New York of USA】
2025-06-15 03:55 HK international airport, depart【HK international airport】
2025-06-14 14:48 HK international airport, export customs clearance is completed [HK international airport]
2025-06-14 07:02 SHENZHEN, Express delivery departure processing center [SHENZHEN]
2025-06-13 18:40 Dongguan City, Express delivery processing center [Dongguan City]
2025-06-13 18:38 Dongguan City, Express delivery arrival processing center [Dongguan City]
2025-06-13 18:25 Dongguan City, the email left [Dongguan International Company Directly Affiliated International Business Department] and was sent to [Guangshang Center]
2025-06-13 18:24 Dongguan City, the email has been sorted at [Dongguan International Company Directly Affiliated International Business Department] and is ready to be sent
2025-06-13 17:03 Dongguan City, China Post has collected emails