Hello, I ordered a SHEIN package (N°6A21592538375) which is marked as being delivered on July 31, I went to check my mailbox the next day but I did not find any package. I decided to ask Colissimo who confirmed that the letter carrier had put the package in the mailbox, and as I did not receive it they directed me to the carrier. We suspect that someone is stealing the packages in our building thanks to a key that opens each mailbox, but we don't know who it is. What am I supposed to do because I did not receive this package?

Please find below my first 1uestion and your answer.
The parcel has never been delivered in my mailbox. I received a call about a month ago from a delivery guy, to open my door but I wasn't at home. I asked him to leave the parcel at my neighbour s shop, right in the same building, but he refused and said the parcel will be delivered later. I never had any news song the , and certainly nothing has been delivered in my mailbox. What shall we do?




Asked by carine dolek | 7/19/2019 4:35:40 AM

hello

here is the tracking number of the parcel I never received: 8P000069638713001. Can you please help?
1 Answer(s)
user
Daisy 7/20/2019 4:03:07 AM

It's delivered to the sender on June 21:

2019-06-21 00:00
Your package was delivered in a mailbox

2019-06-21 00:00
Your parcel is being delivered

2019-06-21 00:00
Your package arrived on our regional agency

2019-06-05 00:00
Your parcel has been shipped by your webmerchant, but has not yet been supported by Private Parcels

I've looked on my email at the tracking and it came up has delivered but it has not ive tried contacting sender and they say it's been delivered to the mailbox but which mailbox did you send it too my tracking number is AM348023437CN could you please find out where my parcel is and which mailbox you sent it too has this is an important parcel thank you